New Member Highlight – Direkt Recovery
Direkt Recovery is located just off Interstate 80 in Bloomsburg, PA. We accept all types and volumes of scrap metals – including old machines, appliances, equipment, and anything else metal! We operate shear cranes, magnets, material handlers, wire strippers, and balers to ensure your material is optimally processed, providing you with the highest payout possible. Our goal is to make scrapping as easy as possible. Our team works hard to keep our yard clean and dry all year long, allowing you to get in and out quickly so you can get on with your day. Our guiding principle has always been to treat others how we want to be treated. This means being a scrap metal provider you can trust and always striving to make your scrapping experience a positive one.
Member News ~ January 23, 2025
Berwick Blueprint Committee Hosting Community Conversation
Join the Berwick Blueprint Committee on February 6th for a Community Conversation on the future of Downtown Berwick. The conversation starts at 5:30 and is being held at the Berwick Theater & Center for Community Arts. Learn more.
ServPro’s Top 5 Tips for Cold Weather
When freezing temperatures hit, it’s important to act quickly to prevent damage and know what steps to take if pipes freeze. Get tips here and don't forget to connect with SERVPRO to learn more about their Emergency Response Plans, which can help businesses take proactive steps to ensure speedy responses and save valuable time and money when the unexpected happens.
Service 1st Donates $220K to 55 Local Charities
Service 1st Federal Credit Union presented 55 non-profits across the region with donations just in time for the holidays, as part of its Magic of the Season initiative. Learn more.
Higher Information Group Launcher New Division
HIG recently announced that we've launched a Technology & Advisory Consulting Division to help clients simplify complex tech challenges and make informed decisions. Learn more.
The Women's Center hosting Cell Phone Drive in January
The Women's Center, Inc. is hosting a cell phone drive for the month of January in honor of Human Trafficking Awareness Month! All viable 911 cell phones will be distributed to victims of domestic/sexual violence. Broken or outdated cell phones will be recycled through SmartPhoneRecycling for a cash donation back to The Women's Center. Find drop off box locations here.
Does your small business need a website?
Bucknell students will create websites for local businesses and organizations this coming semester as a part of their Marketing and Design course. This web design project will provide them a hands-on learning experience while also benefiting local organizations. Websites will be free of charge, with preference given to those with a greater need for a free solution. Apply by January 30th.
Bloomsburg Children's Museum Welcomes 2025 Board
The Bloomsburg Children’s Museum is proud to announce the election of its 2025 Board Officers, a group of dedicated community leaders who will guide the Museum’s mission to inspire, enrich, and engage children and families through education, play, and exploration. Learn more.
Flamenco World Music and Dance Featured at the Weis Center –
Special Rate for HS Spanish Students
The Weis Center’s spring season kicks off with Pablo Giménez Spanish Ensemble on Friday, January 31 at 7:30 p.m. in the Weis Center Concert Hall. Learn More about the Special rate for high school Spanish students.
Shatter the Stigma: Supporting Recovery in the Workplace Virtual Series
This free virtual series provides practical tools and information to reduce the stigma around recovery, prevent terminations for treatable instances of subsequent use, and support your team no matter where you’re starting from. Get details about the series, schedule, and registration at: https://ctsi.psu.edu/echo/topics/#topic-shatterthestigmasupportingrecoveryintheworkplace
Did You Miss Last Week's Member News? Here's News That's Still Timely
Join Bloomsburg YMCA for PA Broadband Development Authority
You are cordially invited to attend an event on January 29 announcing the presentation of a state Digital Technology Grant to the Bloomsburg Area YMCA (BAY). PA Broadband Development Authority Executive Director Brandon Carson and Bloomsburg Area YMCA CEO Wayne Stump will host the event acknowledging the award of 20 laptops to the YMCA. Please join the presentation at the Bloomsburg Area YMCA located at 30 E. 7th St., Bloomsburg, starting at 1 PM. The BAY is the location of this statewide announcement for this region. RSVP via email to Emily Corbin at ecorbin@bloomsburgy.org. and include the number of attendees.
Bloomsburg ArtFest Announced, Applications Live
The seventeenth ArtFest will occur on Saturday, August 23, 2025, from 10:00 AM to 5:00 PM. ArtFest showcases regional artists' original work, accompanied by local food, live music, and activities. More details here. Read the call for entries.
Corporate Transparency Act (CTA) Beneficial Ownership Information (BOI)
On December 26, 2024, a second panel from the Fifth Circuit Court of Appeals reinstituted the nationwide injunction on the CTA BOI, halting its enforcement. Learn more.
Community Giving Foundation 2025 Grant round Open Through February 28
Community Giving Foundation will launch a simplified and shortened grant application in 2025 to make the process more efficient and effective for everyone. The application period for the 2025 grant round opened on January 2, 2025, and will close on February 28, 2025. Please visit the Foundation's grant website for more information.
New Resource For State Grants
The Commonwealth Office of Digital Experience (CODE PA) recently launched a new resource to make it easier for residents, businesses, nonprofits, schools, and local governments to find and apply for grants from state agencies. Check it out here.
LCBC hosting Night to Shine
On Friday, February 7, 2025, LCBC will once again partner with the Tim Tebow Foundation to host Night to Shine, an unforgettable prom night experience for people with special needs. Night to Shine is a worldwide movement that will include special needs proms in 50 states and 7 countries. This is LCBC’s 10th year hosting this unforgettable night in NEPA. Learn more here.
Navigating Business Challenges in 2025: Tax Changes, Reporting Requirements, and What You Need to Know
Source: McKonly & Asbury
The path businesses have been forced to take over these past few years has been anything but predictable. There have been detours to nowhere, road closures, gridlock, sudden mirages of smooth sailing – and the occasional sinkhole. It’s been nothing short of a mix between National Lampoon’s Vacation and Planes, Trains, and Automobiles.
I would love to tell you that the end is near. If I did that, I’d be lying. What businesses are facing right now is another year of (at least potential) changes, both from an income tax standpoint and a general business reporting standpoint.
Tax Cuts and Jobs Act
First up is the elephant in the room: the Tax Cuts and Jobs Act, which largely took effect in 2018 and is set to have its individual income tax provisions expire. This includes lower rates overall, larger rate brackets, an increased standard deduction, elimination of personal exemptions, the QBI deduction, the SALT cap, and an increased estate tax exemption (among other things). These items are all set to expire at the end of 2025. With the exception of the SALT cap and the personal exemptions, each would increase your tax liability.
What should be done isn’t terribly complicated. It’s how to get it done that is the issue. Even with a single party-controlled government, there are safeguards in place to prevent perpetual material increases in the budget deficit which requires 60 votes to pass. No party holds 60 votes, so there will have to be some serious bargaining going on, along with some serious spending cuts – the details of which are anyone’s guess.
Financial Crimes Network BOI Reporting
Second is required reporting. The Financial Crimes Network BOI (Beneficial Ownership Information) reporting is currently on hold but could come back at a moment’s notice. If businesses haven’t filed already, it’s important to understand the requirements, as the penalties are pretty hefty.
Commonwealth of Pennsylvania Required Reporting
Part 2a on the required reporting front is mandated business reporting by the Commonwealth of Pennsylvania. Beginning in 2025, all businesses and organizations doing business in Pennsylvania are required to submit an annual report, which must include the following:
- Business name
- Jurisdiction of formation
- Registered office address
- Principal office address
- Name of at least one governor (director, member, partner, etc., depending on type of association)
- Names and titles of the principal officers, if any
- Entity number issued by the Pennsylvania Department of State
The fee for the new Annual Report is $7 for business corporations, limited liability companies (LLCs), limited partnerships (LPs), and limited liability general partnerships (LLPs), with a $0 fee for nonprofit corporations and any LPs or LLCs with a not-for-profit purpose.
The first deadline to file is June 30th – which will be here before you know it.
Tariffs
Now’s the part where we get to the complete unknown – the biggest headline of which is Tariffs. The idea (at least what’s been floated publicly) is that Tariffs will serve to fill funding gaps in the budget. When you dig a little bit into how Tariffs work, it’s difficult to see how this would work. Nonetheless, it’s another potential change point in our economy.
So, buckle up because as Heraclitus always said, “The only constant is change…” or something to that effect.
Stay ahead of the curve in 2025! Make sure your business is prepared for upcoming tax changes and new reporting requirements. Review your filing obligations today and consult with a professional to ensure you’re fully compliant. As always, please do not hesitate to contact us if you have thoughts or questions about the information outlined above; our seasoned and experienced tax professionals are always here to help. You can also learn more on our Tax services page.
The post Navigating Business Challenges in 2025: Tax Changes, Reporting Requirements, and What You Need to Know appeared first on McKonly & Asbury.
Bipartisan PA Competitiveness Caucus Launched to Boost State’s Economy
Source: PA Chamber for Business and Industry
In an encouraging show of bipartisan cooperation, Pennsylvania lawmakers last week announced the formation of the Pennsylvania Competitiveness Caucus, a bipartisan, bicameral group focused on strengthening the Commonwealth’s economic competitiveness. The caucus aims to pursue public policy that will help attract investment, retain businesses, and reverse population decline.
Led by state Sens. Kristin Phillips-Hill (R-York) and Lisa Boscola (D-Northampton), and Reps. Paul Friel (D-Chester) and Josh Kail (R-Beaver), the caucus seeks to foster collaboration between parties and chambers to advance pro-growth policies and ensure Pennsylvania’s economy remains vibrant and dynamic.
PA Chamber President and CEO Luke Bernstein applauded the formation of the caucus, calling it a critical step toward achieving a more competitive economic landscape.
“This new caucus is exactly the kind of bold, bipartisan leadership our state needs,” Bernstein said. “Lawmakers on both sides of the aisle are serious about making Pennsylvania a top destination for jobs and investment. We’re encouraged by the creation of this caucus and look forward to working with its members to make Pennsylvania more competitive.”
Lawmakers Highlight Key Goals
Sen. Kristin Phillips-Hill:
“Although we sit on opposite sides of the aisle, we are united in our belief that making Pennsylvania more economically competitive through the advancement of pro-growth policies will benefit working-class families, reverse our stagnant population growth, and ensure our commonwealth is an attractive place to live, work and raise a family for generations to come.”
Sen. Lisa Boscola:
“The most recent budget was a giant step forward in making Pennsylvania more competitive today and building the workforce of tomorrow. We need to keep the momentum going, and that takes both parties and both chambers working together to create common-sense policies that help our businesses thrive and create family-sustaining jobs.”
Rep. Paul Friel:
“Our Competitiveness Caucus recognizes the enormous potential of Pennsylvania to be a global leader in industry, technology, and innovation. We are dedicated to developing legislative approaches that strengthen our families, our businesses, and our commonwealth.”
Rep. Josh Kail:
“The time to unleash Pennsylvania’s potential as an economic powerhouse is now. I am grateful for the opportunity to co-chair the bipartisan, bicameral Competitiveness Caucus, and look forward to collaborating on actionable policies that will spur prosperity in Pennsylvania.”
Looking Ahead
The caucus will hold its inaugural press conference on Jan. 28 at 8:30 a.m. in the Main Capitol Rotunda to outline its priorities and goals for the legislative session. Following the press conference, members will convene for their first caucus meeting.
For more updates on the PA Chamber’s efforts to improve Pennsylvania’s business climate, visit our advocacy page at www.pachamber.org/advocacy and register to attend the Columbia Montour Chamber's Legislative Luncheon on February 6th where we will hear from Luke Bernstein, PA Chamber of Business and Industry President/CEO.
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Founded in 1916, the Pennsylvania Chamber of Business and Industry is the state's largest broad-based business association, with its membership comprising businesses of all sizes and across all industry sectors. The PA Chamber is The Statewide Voice of BusinessTM.
AI for Small Businesses: Practical Steps to Boost Efficiency and Customer Engagement
AI tools are revolutionizing small businesses by boosting efficiency, automating repetitive tasks, and enhancing customer engagement. Start by identifying bottlenecks in operations or customer experience, then explore AI tools tailored to your needs. Begin small with solutions like chatbots for customer support or AI-powered scheduling tools to save time and resources.
~ 764 words — 3.5 min. read
Artificial Intelligence (AI) is no longer just for large enterprises—it’s leveling the playing field for small businesses, empowering them to operate smarter, save time, and deliver better customer experiences. Whether you’re running a local café or a growing e-commerce business, AI tools can help streamline operations and scale your efforts effectively. The challenge? Knowing where to begin.
Here’s how small business owners can get started with AI and see meaningful results.
Identify Pain Points in Your Business
The first step to integrating AI is identifying where it can have the most impact. Start by analyzing workflows, customer interactions, and daily tasks to uncover inefficiencies or repetitive processes that waste time and resources.
Ask yourself:
- Are you spending too much time on administrative tasks? Activities like scheduling, data entry, or invoicing often consume hours but don’t directly contribute to growth. AI-powered tools can handle these efficiently.
- Do you face customer service bottlenecks? Slow response times or an inability to provide 24/7 support can frustrate customers. AI chatbots and virtual assistants can handle inquiries, ensuring faster, seamless interactions.
- Is your marketing lacking personalization? Customers expect timely, tailored communications. AI tools can analyze customer data, predict needs, and deliver targeted campaigns that drive engagement and conversions.
Identifying these pain points will help you choose the right AI tools to streamline operations and enhance customer satisfaction.
Leverage AI for Time-Saving Automation
AI’s ability to automate repetitive tasks allows your team to focus on higher-value activities. By reducing manual processes, these tools improve efficiency, cut errors, and save time.
- Scheduling Tools: AI apps like Calendly or Motion coordinate calendars, suggest meeting times, and send reminders, streamlining appointment management.
- Accounting and Invoicing: Platforms like QuickBooks and Xero simplify bookkeeping by categorizing expenses, tracking cash flow, and generating reports. They also identify trends, enabling smarter financial decisions.
- Customer Support: Chatbots like ChatGPT, Intercom, or Zendesk AI provide 24/7 customer assistance, managing FAQs and escalating complex issues to human agents. This ensures fast, reliable service and reduces your team’s workload.
By starting small, AI automation can transform business processes, freeing up resources to focus on growth.
Enhance Customer Engagement with AI
Customers today expect quick, personalized, and seamless interactions at every touchpoint, and meeting these expectations is key to building loyalty and trust. AI tools make it easier to deliver this level of service without overburdening your team.
- Chatbots and Virtual Assistants: Tools like Intercom, Tidio, or Drift can provide instant responses to customer inquiries on your website or social media channels. These AI-driven assistants can handle everything from answering FAQs to processing basic transactions, ensuring your customers feel supported 24/7.
- Personalized Marketing: Platforms like HubSpot, Mailchimp, or ActiveCampaign use AI to analyze customer data—such as purchase history, browsing habits, or engagement patterns. With this data, they craft highly targeted and personalized email campaigns or promotions that resonate with individual customers, boosting conversion rates and driving repeat business.
Experiment Small and Scale Up
When integrating AI into your business, it’s important to start small and focus on tools that solve your most immediate challenges. Begin with one or two solutions that address critical areas, such as automating repetitive tasks or enhancing customer support. For example, you might implement an AI-powered scheduling tool or a chatbot to handle FAQs.
Track performance metrics like time saved, cost reductions, error rates, or improvements in customer satisfaction to measure the tool’s effectiveness. Regularly evaluate whether the AI solution is delivering measurable value. Once you see consistent results, you can confidently scale up by adding more advanced tools or expanding AI applications to other parts of your business.
Focus on User Training and Integration
For AI to truly deliver value, it’s essential that your team feels confident using the tools. Start by providing hands-on training to ensure employees understand how AI fits into their daily workflows and how it can make their jobs easier. Choose tools that integrate seamlessly with your existing systems, minimizing disruptions during adoption. Encourage open communication, addressing any concerns about usability or changes to processes. Consider designating a team member or hiring an expert to oversee AI implementation and troubleshoot issues. Proper training and integration not only maximize AI's impact but also foster team buy-in, ensuring long-term success.
The Takeaway
AI’s ability to drive small business success lies in its practicality. It’s not about replacing people but enabling teams to work smarter. By automating repetitive tasks and enhancing customer engagement, small businesses can gain a competitive edge in an increasingly digital marketplace.
Further Reading:
How AI Is Revolutionizing Small Businesses - Harvard Business Review
Top AI Tools for Small Businesses - Forbes
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The Columbia Montour Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike.
Member News ~ January 16, 2025
Susquehanna Valley United Way Announces Leadership Transition
Susquehanna Valley United Way’s CEO, Adrienne Mael, has announced that she will step down from her role on January 31, 2025, after 10 years of dedicated service to the organization and the communities it serves. Learn more.
First Keystone Community Bank and First Keystone Corporation Announces Leadership Change
Elaine Woodland, President and CEO has announced her retirement date from First Keystone Community Bank and First Keystone Corporation effective January 31, 2025. On January 6, 2025, the Corporation announced that Jack W. Jones has been selected as the successor to
Woodland. Learn More.
McKonly & Asbury Achieves CMMC Third-Party Assessment Organization (C3PAO) Authorization
McKonly & Asbury, an IPA300 firm with headquarters in Pennsylvania, announces that it has successfully met the Cybersecurity Maturity Model Certification (CMMC) authorization requirements and is now officially designated as a Certified Third-Party Assessor Organization (C3PAO). Learn more.
Weis Center Spring 2025 Performances Announced
The spring 2025 season at the Weis Center for the Performing Arts includes ten professional performances – including world music, classical, bluegrass music, ballet dance, and jazz. Tickets are on sale now.
Children's Museum in Need of Judges
The Bloomsburg Children's Museum is hosting its 10th Annual Science Fair on January 23rd. They need judges to judge the over 55 Projects that have been entered. For more information or to volunteer to judge reach out to the museum at (570) 389-9206.
Join Bloomsburg YMCA for PA Broadband Development Authority
You are cordially invited to attend an event on January 29 announcing the presentation of a state Digital Technology Grant to the Bloomsburg Area YMCA (BAY). PA Broadband Development Authority Executive Director Brandon Carson and Bloomsburg Area YMCA CEO Wayne Stump will host the event acknowledging the award of 20 laptops to the YMCA. Please join the presentation at the Bloomsburg Area YMCA located at 30 E. 7th St., Bloomsburg, starting at 1 PM. The BAY is the location of this statewide announcement for this region. RSVP via email to Emily Corbin at ecorbin@bloomsburgy.org. and include the number of attendees.
Check out this quarter's CMVB Digital Magazine
Enjoy the Winter Edition of our Digital Quarterly Magazine!
Central Susquehanna Opportunities Tina Grant Receives Award
Tina Grant, administrative assistant for Workforce Programs, has been recognized with the prestigious Dependable Difference Maker Award at the Community Action Association of Pennsylvania (CAAP) Awards
Ceremony. Congratulations Tina!
Bloomsburg Teen Center Celebrates 1st Anniversary
Check out how they celebrated.
Did You Miss Last Week's Member News? Here's News That's Still Timely
Bloomsburg ArtFest Announced, Applications Live
The seventeenth ArtFest will occur on Saturday, August 23, 2025, from 10:00 AM to 5:00 PM. ArtFest showcases regional artists' original work, accompanied by local food, live music, and activities. More details here. Read the call for entries.
Corporate Transparency Act (CTA) Beneficial Ownership Information (BOI)
On December 26, 2024, a second panel from the Fifth Circuit Court of Appeals reinstituted the nationwide injunction on the CTA BOI, halting its enforcement. Learn more.
Community Giving Foundation 2025 Grantround Open Through February 28
Community Giving Foundation will launch a simplified and shortened grant application in 2025 to make the process more efficient and effective for everyone. The application period for the 2025 grant round opened on January 2, 2025, and will close on February 28, 2025. Please visit the Foundation's grant website for more information.
New Resource For State Grants
The Commonwealth Office of Digital Experience (CODE PA) recently launched a new resource to make it easier for residents, businesses, nonprofits, schools, and local governments to find and apply for grants from state agencies. Check it out here.
PACareerlink to Offer WEDnet webinar on January 23rd
Register to learn about resources to train your employees.
LCBC hosting Night to Shine
On Friday, February 7, 2025, LCBC will once again partner with the Tim Tebow Foundation to host Night to Shine, an unforgettable prom night experience for people with special needs. Night to Shine is a worldwide movement that will include special needs proms in 50 states and 7 countries. This is LCBC’s 10th year hosting this unforgettable night in NEPA. Learn more here.
Filing Your Pennsylvania Annual Report
Your head is probably spinning if you've followed the Chamber's updates regarding the federal government's Corporate Transparency Act (CTA) and the on-again, off-again reporting requirements. If you've only paid attention to this federal rule, however, you may have missed something else entirely, which is the new reporting requirement with the Commonwealth of Pennsylvania's Department of State.
To be clear - the Corporate Transparency Act is federal, and compliance with its reporting requirements remains on hold by order of a federal court. There is, however, another new reporting requirement that has gone into effect in 2025 which is state-level. Specifically, it's the Department of State's Annual Report filing, made mandatory by Act 122, signed into law in 2022 during the Wolf Administration.
Beginning in 2025, most domestic and foreign filing associations are required to file an Annual Report [DSCB:15-146]. These associations include:
- Domestic business corporations
- Domestic nonprofit corporations
- Domestic limited liability (general) partnerships
- Domestic electing partnerships that are not limited partnerships
- Domestic limited partnerships (including limited liability limited partnerships)
- Domestic limited liability companies
- Domestic professional associations
- Domestic business trusts
- All registered foreign associations
The Annual Report must include the following information:
- Business name
- Jurisdiction of formation
- Registered office address
- Principal office address
- Name of at least one governor (director, member, partner, etc., depending on type of association)
- Names and titles of the principal officers, if any
- Entity number issued by the Pennsylvania Department of State
Resources
- Annual Reports Infographic
- Informacion de Reportes Anuales en Español
- Filing an Annual Report Help Guide
The fee for the new Annual Report is $7 for business corporations, limited liability companies (LLCs), limited partnerships (LPs), and limited liability general partnerships (LLPs), with a $0 fee for nonprofit corporations and any LPs or LLCs with a not-for-profit purpose.
The deadline for filing the Annual Report is based on the type of association:
Association Type | Filing dates |
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Corporations (business and nonprofit)/domestic and foreign | January 1 – June 30 |
Limited liability companies/domestic and foreign | January 1 – September 30 |
Limited partnerships, limited liability partnerships, business trusts, professional associations/domestic and foreign | January 1 – December 31 |
Beginning January 6, 2025, the Annual Report [DSCB:15-146] should be filed online at file.dos.pa.gov.
Filing the Annual Report online is strongly recommended – the online Annual Report form will populate with the company details currently on file, preventing costly mistakes and delays. Filing and paying online will ensure all the relevant form questions are answered and ensure the form is timely received and processed. In addition, Annual Reports submitted online will be automatically approved. Online filers see statuses in real time and will be able to access the approved Annual Report within minutes. Therefore, there are no expedited service options for Annual Reports.
How to file an Annual Report online (beginning January 6, 2025):
Source: PA Department of State
- Register an account for Business Filing Services (BFS) if you are new user (Customer Portal Overview).
- Log in at file.dos.pa.gov and search for your company name under "Business Search."
- Click on the icon for the Annual Report. No PIN access is required to file an Annual Report.
- Complete the Annual Report form online and pay by credit card.
- After the Annual Report is processed, the Form and Acknowledgement Letter will be available for immediate download. You also will receive an email with instructions on how to log into the BFS portal to retrieve your filed document under "My Work Queue."
Further help, with step-by-step instructions and screenshots, can be found at How to File an Annual Report (PDF).
Empowering First-Time Leaders: 5 Steps to Build Confidence and Success
- Clarity is Key: Establish clear goals, roles, and expectations to align the team, reduce ambiguity, and create accountability. Regular check-ins help maintain focus and celebrate progress.
- Earn Trust: Build trust by being authentic, transparent, and reliable. Actively listen, follow through on commitments, and show your team they can count on you.
- Communicate Effectively: Foster open dialogue, practice active listening, and adapt your communication style to suit different audiences, ensuring clarity and connection.
- Be Authentically You: Develop a personal leadership style by understanding your strengths and values, seeking feedback, and embracing a growth mindset to lead with integrity.
- Lean on Support: Seek guidance from mentors, participate in leadership programs, and reflect on your experiences to learn, grow, and overcome challenges more effectively.
516 words ~ 2.5 min. read
Transitioning to a leadership role for the first time can feel like stepping into uncharted territory. New leaders often juggle internal doubts, unclear expectations, and team dynamics—all while striving to prove themselves. While the challenges are real, taking a focused, practical approach can help first-time leaders navigate this transition with confidence and achieve team success. Here are five proven steps for empowering new leaders:
1. Set Clear Expectations
Leadership begins with clarity. New leaders should align their teams around well-defined goals, responsibilities, and success metrics. Taking time to outline what success looks like removes ambiguity and establishes accountability.
- Start by holding an initial meeting to communicate objectives and listen to the team’s input.
- Use tools like SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) to set achievable milestones.
- Check in regularly to reinforce goals, celebrate progress, and make adjustments.
By setting clear expectations, leaders create a foundation of purpose and direction for their teams.
2. Build Trust Through Actions
Trust is the currency of leadership. First-time leaders need to earn it by being authentic, transparent, and dependable. A good leader walks the talk and supports their team.
- Listen actively to team concerns and ideas without judgment.
- Be transparent about challenges, goals, and decision-making processes.
- Follow through on commitments, no matter how small.
Over time, consistent, trustworthy actions build respect and strengthen team relationships.
3. Master Communication
New leaders must learn to communicate with clarity, empathy, and purpose. Effective communication is a two-way street: sharing ideas confidently while encouraging open dialogue.
- Practice active listening to understand team challenges and perspectives.
- Keep team members informed about decisions, changes, and progress.
- Adapt your message for different audiences—what works for peers may not work for executives or team members.
Clear communication minimizes confusion, fosters connection, and keeps everyone on the same page.
4. Develop a Personal Leadership Style
While it’s tempting to imitate admired leaders, first-time managers should focus on developing their own authentic style. Self-awareness and reflection are key to discovering how to lead with integrity.
- Identify personal strengths and values, then align leadership practices accordingly.
- Seek feedback from peers, mentors, or team members to understand perceptions and improve.
- Embrace a growth mindset—leadership is a skill that evolves through learning and experience.
Authenticity builds trust, and teams respond better to leaders who are real and relatable.
5. Seek Out Mentorship and Support
Leadership doesn’t have to be a solo journey. New leaders benefit tremendously from mentors, coaches, or professional networks who can offer guidance, share experiences, and provide support.
- Identify experienced leaders in your organization or industry who can act as mentors.
- Join leadership development programs or peer groups for structured learning.
- Regularly reflect on successes, challenges, and lessons learned.
By learning from others, new leaders can accelerate their growth and overcome obstacles more effectively.
The Bottom Line
First-time leadership is challenging, but success is achievable with the right mindset and strategies. By setting clear expectations, building trust, mastering communication, developing an authentic style, and seeking mentorship, new leaders can build confidence, inspire their teams, and deliver results.
For further reading on leadership strategies, check out Harvard Business Review and Inc..
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The Columbia Montour Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike.
Member News ~ January 9, 2025
CSO Invites Homeowners in Columbia, Montour, and Northumberland Counties to Energy Awareness Night
Learn smart tips to save on your energy costs, and earn up to $200 by getting involved in CSO's energy research project. Energy Awareness Night is tonight, January 9th, 6:30 pm - 7:30 pm at the Hub at Mulberry Mill. RSVP requested at csoinc@censop.com.
Cold weather got your lips chapped?
Geisinger dermatologist Oksana Bailiff, MD, shares tips to heal chapped lips, here!
Bloomsburg ArtFest Announced, Applications Live
The seventeenth ArtFest will occur on Saturday, August 23, 2025, from 10:00 AM to 5:00 PM. ArtFest showcases regional artists' original work, accompanied by local food, live music, and activities. More details here. Read the call for entries.
Get a Package You Didn't Order? It's Probably a Scam
Earlier this week, First Keystone Community Bank shared this tip from Jim Kreidler, Consumer Education Specialist, FTC, with Military Consumer. Read the article.
GAF Offers Roof Maintenance Checklist
The best way to protect your roof is to catch small problems before they become big repairs. To start your inspection plan, download this free Roof Maintenance Checklist from GAF.
BNI Celebrates 40 Years

Congratulations, BNI!
Congratulations to BNI, which celebrated its 40th anniversary this week!
Corporate Transparency Act (CTA) Beneficial Ownership Information (BOI)
On December 26, 2024, a second panel from the Fifth Circuit Court of Appeals reinstituted the nationwide injunction on the CTA BOI, halting its enforcement. Learn more.
AGAPE Announces CODE BLUE Location in Berwick
AGAPE is seeking volunteers to help with Berwick's CODE BLUE program, for training this Friday, January 10 at 9:30 AM at Spaid's Home Surplus on 210 Ida St. Berwick, PA 18603.
Camp Victory is Hiring!
Seeking a Part-time, Seasonal Food Service Manager to put smiles on campers' faces! Learn more here.
Estate Planning Is More Than Just a Will!
Tune in to episode 51 of the Second Half of Life Podcast, where Attorney Jenna Franks breaks down what's involved, with essential tips about wills, powers of attorney, and more. This podcast is referred to us by our friends at Steinbacher, Goodall, and Yurchak. Listen in.
McKonly & Asbury, LLP Announces Promotions
Congratulations to Chamber Board Vice Chair Aaron Stagliano, CPA, recently promoted to partner at McKonly & Asbury. Read more about Aaron and his accomplishments here.
PPL Electric Utilities Welcomes 21 Lineworker Trainees

PPL Electric Utilities Welcomes 21 Trainees
Did You Miss Last Week's Member News? Here's News That's Still Timely
Community Giving Foundation 2025 Grantround Open Through February 28
Community Giving Foundation will launch a simplified and shortened grant application in 2025 to make the process more efficient and effective for everyone. The application period for the 2025 grant round opened on January 2, 2025, and will close on February 28, 2025. Please visit the Foundation's grant website for more information.
New Resource For State Grants
The Commonwealth Office of Digital Experience (CODE PA) recently launched a new resource to make it easier for residents, businesses, nonprofits, schools, and local governments to find and apply for grants from state agencies. Check it out here.
Learning To Live Beloved Ministries to hold Gala January 11th
Learning to Live Beloved Ministries will be holding its First Annual Well House Gala on January 11th at the Pine Barn. Learn more.
PACareerlink to Offer WEDnet webinar on January 23rd
Register to learn about resources to train your employees.
LCBC hosting Night to Shine
On Friday, February 7, 2025, LCBC will once again partner with the Tim Tebow Foundation to host Night to Shine, an unforgettable prom night experience for people with special needs. Night to Shine is a worldwide movement that will include special needs proms in 50 states and 7 countries. This is LCBC’s 10th year hosting this unforgettable night in NEPA. Learn more here.
Save the Date - DCDC's Dueling Piano's Returns April 2025
Please stay tuned for details on how you can be a part of this great event!
5 Work and Business Trends for 2025
It's never too soon to start thinking about what's coming next. The way we work has changed radically over the last few years and in ways few could have predicted. Are these changes here to stay, or will we see new work and business trends in 2025? Here are some predictions some experts are making for next year.
Doubling down on remote work
Remote work, hybrid work, and returning to the office: Businesses have taken a scattered, often inconsistent approach to allowing employees to work from home. And in 2024, many high-profile brands — including Google, Farmers Insurance, Disney, UPS, Boeing, IBM, and Amazon — required employees to return to their offices.
Return to office (RTO) mandates are becoming more prevalent, but they're having mixed results. "Return-to-office mandates at some of the most powerful tech companies — Apple, Microsoft and SpaceX — were followed by a spike in departures among the most senior, tough-to-replace talent," reported The Washington Post. "High-ranking employees stayed several months less than they might have without the mandate, the research suggests — and in many cases, they went to work for direct competitors."
RTO policies come at a time when most employees prioritize greater work-life balance. Accenture's research found that 52% of people prize work-life balance above all else. In 2025, leaders who continue to embrace flexible work, hybrid and remote models, and asynchronous communication will be able to retain their best employees and attract new ones.
AI integration will continue
The 2024 "Empowering Small Business: The Impact of Technology on U.S. Small Business" report found that small businesses are optimistic about using artificial intelligence (AI) and integrating it across their operations. Forty percent of small businesses claim they use generative AI — nearly twice as much as last year (23% in 2023). Moreover, nearly 80% of small business owners plan to adopt emerging technologies, including AI and the metaverse.
The use cases for AI are expanding too. Early AI tools could handle basic tasks: automating social media posting, basic customer service inquiries, and streamlining bookkeeping. Today's tools can do far more to improve your business performance.
Human resources AI is one segment that’s become sophisticated. "As we head toward 2025, it's clear that AI isn't just buzz anymore – it's a game-changer for HR when it comes to compensation," said Sara Hillenmeyer, senior director of data science at Payscale, in US News & World Report. "We're talking about easier ways to find the data you need, repeatable and explainable methodologies for market pricing your jobs, and strategic deployment of your compensation budget."
Resilience — the capacity to survive and adapt in the face of unexpected disruptions — will be a key topic in 2025 as businesses figure out how to mitigate risk.
Resilience will be more than a buzzword
Economic conditions, political transitions, and international security concerns have impacted businesses of all sizes over the last year. From the ongoing conflicts in Ukraine and the Middle East to inflation, consumers — and, therefore, business owners — are uncertain about the future.
Many merchants will take a more pragmatic, proactive approach to this uncertainty. Resilience — the capacity to survive and adapt in the face of unexpected disruptions — will be a key topic in 2025 as businesses figure out how to mitigate risk.
"Understanding how risks like supply chain disruption, skills shortages, and even the likelihood of future pandemics could impact operations is critical to build the capacity to respond proactively," wrote Forbes. "With its predictive capability, technology like AI is sure to play a role. But so, too, is the adoption of agile practices, including dynamic supply chains and flexible workforce management."
Business continuity and resilience will be key to serving consumers with confidence in the coming year.
Shoppers love social commerce
Social commerce refers to selling products or services directly through social media platforms, and it's one of the hottest trends. Instagram, Pinterest, Facebook, and TikTok all offer built-in social commerce tools that make it easy for consumers to browse and purchase without leaving their newsfeeds.
For small businesses, social commerce conversion rates are promising. More than 80% of shoppers use Instagram and Facebook to research products. Shopping is a top priority for 48% of Pinterest users. Capitalize on this high purchase intent by setting up a social commerce storefront that turns passive scrollers into active shoppers.
Sustainability is still a shopper's priority
Sustainability is now a key consideration in a consumer's purchasing decision. Research from Forrester shows that over half of U.S. consumers factor their values into their shopping choices. Consumers from every generation are willing to pay more for sustainable products.
"While sustainability isn't new to retail, 2025 marks the year when it becomes a core business driver rather than a nice-to-have initiative," wrote Bernard Marr, a world-renowned futurist, influencer, and thought leader. "Retailers are implementing carbon footprint tracking on products, offering climate-impact scores alongside nutritional information, and creating circular economy business models. Some innovative retailers are even experimenting with climate-responsive pricing, where products' costs reflect their environmental impact."
Sustainability in 2025 will be more urgent as leaders and governments seek to address climate change and other sustainability challenges will become even more pressing.
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The Columbia Montour Chamber of Commerce is an 80-year member of the U.S. Chamber of Commerce. This publication is shared with the Columbia Montour Chamber via the U.S. Chamber Bulletin, which helps identify trending articles for consideration by the U.S. Chamber's members and its federation members.
CO— aims to bring you inspiration from leading respected experts. However, before making any business decision, you should consult a professional who can advise you based on your individual situation.