Legacy and Longevity: A Playbook for Owner-Operators Who Think Long-Term
- Smart business owners know: legacy starts long before exit.
Growth rooted in values builds staying power.
Your wisdom is an asset—document it and pass it on.
Deep community ties are part of your long-term equity.
Succession is strategy, not retirement.
616 words ~ 3 min. read
You didn’t build this business just to make money. You built it to make a mark—to create something that outlasts your time at the helm. That’s legacy.
And the smart owner-operators know: legacy starts long before you hand over the keys.
Whether you’re five months or fifteen years from stepping back, building a legacy business means making intentional decisions now that will pay dividends later.
Lead With Values
Values aren’t soft—they’re strategic. Businesses grounded in clear principles like craftsmanship, fairness, and community trust outperform their peers according to HBR.
Ask yourself: Are your hiring decisions, customer experiences, and product standards aligned with what you believe in most? If not, that disconnect is eroding trust—and legacy.
Values-led growth is sustainable growth.
Codify Your Wisdom
Your experience is one of your greatest assets—but too often, it lives only in your head. That’s risky.
Start documenting the systems, instincts, and insights that drive your day-to-day:
Record process videos for training.
Create standard operating procedures.
Mentor rising leaders intentionally.
Your know-how is your company’s operating system. Treat it like intellectual property—and invest in transferring it.
Root Yourself Locally
Legacy is measured by what your business means to your community.
Owner-operators are often local anchors—supporting schools, mentoring entrepreneurs, and sponsoring events. These efforts build goodwill, strengthen brand loyalty, and deepen your impact.
Investing in your local ecosystem isn’t charity—it’s long-term brand equity.
Plan Beyond Yourself
Succession isn’t about stepping away—it’s about strengthening your business for the future.
Here’s a simple way to begin:
Legacy Planning Starter Pack
Identify: Who could lead in your absence?
Document: Start with one key system per week.
Align: Meet with a financial or legal advisor about timelines.
Even if you’re years away from a transition, having a plan brings clarity and confidence—to you and your team.
The Takeaway
Trends change. Markets shift. But a business built on values, people, and purpose? That sticks.
Legacy isn’t what you leave behind. It’s what you build—day by day.
This playbook isn’t about retiring—it’s about leading with intention, every step of the way.
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The Columbia Montour Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike.
Member News ~ April 24, 2025
SBDC Hosts 'Starting A Small Business' Seminar
Aspiring entrepreneurs in Columbia County are invited to attend The First Step: Starting a Business in Pennsylvania, a free in-person seminar hosted by the Wilkes University Small Business Development Center (SBDC). The event will be held on Thursday, May 8, 2025, from 9 to 10 a.m. at The Hub at Mulberry Mill, 160 W. 6th St., Bloomsburg, PA 17815. For more information, click here.
PPL Electric Utilities hosting open house at CMVTS
PPL Electric Utilities is hosting an Open House on electric reliability improvements in our area on May 8th. Learn ways to save energy and manage your electric bills. This is a free event to discover how we’re investing in the future of your electric service. Learn more.
The Women's Center Hosting Brain Trauma Event
The Women's Center of Columbia and Montour Counties will be hosting a brain trauma event on June 20th. This is a free event covering brain injuries and held from 9:00 - 3:30 at the Hub at Mulberry Mills. Click here to register spaces are limited.
Opening Weekend at Knoebel’s
April 26 & 27 - The weekend we’ve all been waiting for, Knoebel's is opening! Learn more.
Higher Information Group Announces New Partnership
Higher Information Group (HIG) is excited to announce a new partnership with Duplo USA Corporation, the leading provider of innovative print finishing solutions for the print and graphic arts industry. Learn more.
Just Announced: The Impact of Tariffs on Small Businesses Event
From increased production costs to shifting supply chains, small businesses face both challenges and opportunities in this changing economic landscape. Join the SBDC for a panel discussion on June 4th. Sign up here.
Check out Upcoming PATHS trainings
Pennsylvania Training for Health & Safety, also known as PATHS, offers free lifesaving training and educational materials. As we enter Spring, it is critical to educate participants on topics such as crime prevention, the safe use of electrical extension cords, basic ventilation practices, and boating safety. Click here to view the training objectives and register.
Weis Center Receives 2025 Green Business Award
The Weis Center for the Performing Arts has received the 2025 Green Business Award! Congratulations and see Lisa Leighton, Marketing and Outreach Director, receiving the award on Earth Day!
Downtown Bloomsburg Inc. Hosting Renaissance Jamboree
A completely outdoor event held in downtown Bloomsburg on Main and Market Streets on April 26th, Renaissance Jamboree features hundreds of craft vendors and delicious food from non-profit organizations in Columbia, Montour, and lower Luzerne counties. Enjoy FREE entertainment, kiddie rides, and games. Free parking with shuttle service will be available from the Bloomsburg Fairgrounds. Get more details.
Columbia Child Development Program – Head Start Gearing Up for 60th Birthday
This year marks the 60th year of children having the opportunity to succeed through Head Start Program. Click here to learn about Head Start in Columbia County and current advocacy efforts happening.
Did You Miss Last Week's Member News? Here's News That's Still Timely
ServPro of Columbia Montour and Sullivan Counties and Sean Black - State Farm Insurance Hosting Lunch and Learn
Join ServPro of Columbia, Montour and Sullivan Counties and Sean Black - State Farm Insurance for a Lunch and Learn on April 30th from 11:00 am - 1:00 pm. The lunch event will help walk you through what to do when your business has an emergency. Learn more and register today.
PA Chamber Hosting Educational Tax Credit Webinar
The PA Chamber is pleased to partner with educational tax credit experts on a free upcoming webinar, “How Businesses Can Utilize Pennsylvania’s Educational Tax Credits.” Join us from 10 a.m. to 11:30 a.m. on Thursday, May 8 for an overview of various educational tax credit programs. Registered today.
The Press Enterprise's Best of the Best Contest is now open for Nominations
The Press Enterprise's annual Best of the Best Contest is now open for nominations. Nominate your business or a Chamber member business you love today!
Apply Now for the 2025 Greatest Places to Intern in PA Awards!
Does your organization offer rewarding internship opportunities to the next generation of leaders? If so, you might be one of the “Greatest Places to Intern in PA!” Sponsored by the PA Chamber of Business and Industry. Apply here before April 30th.
Bucknell SBDC hosting National Small Business Week event
Celebrate National Small Business Week with the Bucknell SBDC and the presentation of the Eastern PA Entrepreneurial Success of the Year Award on May 8th. RSVP by April 29th here.
Bloomsburg Rotary Hosting E-Cycling Day May 17th
The Bloomsburg Rotary is hosting an E-Cycling Day on May 17th at rear parking lot of Agape from 10:00 am - 12:00pm. Get a full list of accepted items here and the event is welcome to all!
Northern Columbia Community & Cultural Center hosting Golf Tournament
Join the Northern Columbia Community & Cultural Center for the Richard Kriebel & George Hasay Memorial Golf Tournament on June 14th. Learn more here.
SEDA-COG MPO to host Public Meeting ON Electric Vehicles
The SEDA-Council of Governments Metropolitan Planning Organization (SEDA-COG MPO) is partnering with the Pennsylvania Department of Transportation (PennDOT) to sponsor an Electric Vehicle (EV) Community Charging Station public meeting. The event will happen May 8 from 1 - 3 at the Shamokin-Coal Township Library, 210 E. Independence St. Shamokin. Event free, registration requested: https://bit.ly/scevreg.
Direkt Recovery Bloomsburg Overhauling Scale
Direkt Recovery will be temporarily closing from May 1st - May 5th for a scheduled scale overhaul. During this time they will be open by appointment only to accommodate customers. Call (570) 380-1317 to schedule an appointment.
PA Careerlink Hosting Unemployment Compensation Seminar
Get an overview of claims and determination process, as well as appeal rights at the PA Careerlink's in person Seminar on April 30th. The seminar will be held at The Careerlink's 421 Central Rd., Bloomsburg location from 3:30 - 4:30. Learn how to register for this free seminar here.
Berwick YMCA offers Financial Foundations Workshop
The Good Neighbor Project is proud to offer its Financial Foundations workshop on Wednesday, April 30th, from 6pm – 7pm at the Berwick YMCA. This interactive workshop will guide participants through the basics of budgeting, setting financial goals, and how to properly use credit. If you’re interested in attending, you must contact the Berwick YMCA at (570) 752-5981.
The Women's Center Sponsors Mother's Day Tea and Father's Day Celebration
Learn More here about the Mother's Day Tea and the Father's Day Celebration.
Danville's 39th Spring Fling
The festivities take place on Mill St. from Rt. 11 to Front St.; Lower Mulberry to Ferry St.; and a portion of East and West Mahoning Streets and East and West Market Streets. Saturday, May 3rd from 9am to 4pm. Learn More
Grammy Award-Winning Blues Artist Concludes Weis Center’s Spring Season
The Weis Center will end its spring 2025 season with Grammy Award-winning blues artist Ruthie Foster on Friday, April 25 at 7:30 p.m. in the Weis Center Concert Hall. For more information about this event, contact Lisa Leighton, marketing and outreach director, at 570-577-3727 or by e-mail at lisa.leighton@bucknell.edu.
Registration is Open for Camps at Camp Victory
Camper Registration is now open, and Camp Victory and its partner camps are looking for campers to register for a summer full of unforgettable experiences. Visit campvictory.org/partnergroups for registration information about each camp.
Patsy Cline Musical Saunters onto BTE Mainstage
The biographical musical A Closer Walk With Patsy Cline will run on the Bloomsburg Theatre Ensemble Mainstage from May 1st through 4th. Learn more.
Sean Black State Farm Insurance hosts photo contest
This year's categories are People, Nature, Places, and Miscellaneous. Limit one entry per category. For more information and to submit your photos reach out to stephanie@insureberwick.com by May 16 at 8 p.m. to be considered!
Susquehanna Valley United Way’s Day of Action is back!
On April 25, more than 390 volunteers will roll up their sleeves to support 36 Funded Partners and other local nonprofits—bringing practical, hands-on help to meet real needs in our communities. To learn more, click here.
YOUR PERSPECTIVE MATTERS - Take the Creative Workforce Survey from the Pennsylvania Council on the Arts
Their goal is to better understand the people and jobs that comprise Pennsylvania's creative workforce and creative industries. The survey is anonymous and does not include any questions that involve personally identifying information. Take the survey here.
VOTE NOW- Knoebels Nominated for 3 Awards
USA Today's "10 BEST" Readers' Choice Awards is open NOW! Click here to vote for Knoebels.
- Best Theme Park
- Best Restaurant
- Best Roller Coaster
Bloomsburg ArtFest Deadline May 2
The seventeenth ArtFest will occur on Saturday, August 23, 2025, from 10:00 AM to 5:00 PM. ArtFest showcases regional artists' original work, accompanied by local food, live music, and activities. More details here. Read the call for entries.
Ready. Set. Scale.
Source: CO by US Chamber of Commerce
As the new year approaches, certain consumer trends are expected to continue in 2025, while others may have run their course.
In this installment of CO–’s premier event series, Ready. Set. Scale., small business experts discussed what they can expect from consumers in the new year and how these trends can shape their strategies for growth and success in the year ahead.
- Elaine Buxton, President and CEO of mystery shopping business Confero Inc. (the 2024 CO—100 Top Small Business), discussed how an omnichannel experience presents both new opportunities and challenges to small businesses.
- Buxton also encouraged small businesses to make data privacy a top priority in 2025.
- CO— Vice President and Editor-in-Chief Jeanette Mulvey and Editorial Director of Features Barbara Thau highlighted using artificial intelligence (AI) in customer service and innovations poised to shape the market in the new year.
The good and the bad of omnichannel experiences
The “omnichannel experience” has enabled businesses to meet consumers where they are by being present on multiple platforms. While the expansion of channels presents ample opportunity to better serve consumers, Buxton, whose company specializes in customer experience and brand research, noted that it also presents operational challenges for small businesses, including:
- Inconsistent service across channels. Customers may receive different answers or levels of service depending on whether they interact online, in person, or via phone.
- Operational breakdowns. Advancing technology may cause internal disruptions. For example, an online order might not sync seamlessly with in-store pickup processes.
- Balancing in-person and digital demands. Businesses often struggle to allocate resources effectively when faced with surges in both physical and online orders.
“You've got this giant web of processes going on that are increasingly difficult to manage and … identify, and [this] creates a lot of opportunity for there to be exceptions and pain points for the customer,” Buxton said.
Buxton advised businesses to take a proactive approach by conducting internal audits to identify and resolve process inefficiencies.
While the expansion of channels presents ample opportunity to better serve consumers, Buxton, whose company specializes in customer experience and brand research, noted that it also presents operational challenges for small businesses.
Consumers are changing their tone about data privacy
Another key focus for 2025 will be the growing emphasis on data privacy. This issue now goes beyond compliance and has become integral to building and maintaining customer trust.
“If you are asking for an email address or a phone number so the customer can get communications from you, they … expect more clear information … [such as], ‘What are you going to send me, and what is the value to me?’” she said.
Buxton recommended these best practices for using consumer data:
- Protect sensitive information. Avoid publicly sharing phone numbers or other personal details.
- Be transparent about data use. Clearly explain the benefits customers will receive in exchange for sharing their contact information.
- Be proactive about preventing data breaches. Small businesses must remain vigilant about cybersecurity, as breaches can erode trust.
By prioritizing data security, small businesses can position themselves as trustworthy partners in a competitive marketplace.
Emerging consumer trends on the horizon for 2025
AI-powered chatbots are “democratizing customer service,” said Thau. She noted that chatbots contributed to 2% higher conversion rates during Cyber Week 2024, while mobile commerce reached a tipping point, with 70% of online sales occurring on mobile devices.
“Conversational commerce has become so much richer because these AI agents are … more sophisticated ... so we're seeing the return on investment,” said Thau.
Looking ahead to 2025, businesses are embracing trends that prioritize wellness and value. The rise of therapeutic wellness highlights the growing consumer demand for self-care, with companies integrating meaningful gestures like personalized notes or wellness-focused travel experiences such as sleep tourism.
Meanwhile, a shift from deep discounts to value-added experiences emphasizes the importance of creating meaningful connections with customers beyond the transaction.
“Think of your brand as an experience,” Thau said. “Consumers want experiences … and there's more spending on experiences than products.”
CO— aims to bring you inspiration from leading respected experts. However, before making any business decision, you should consult a professional who can advise you based on your individual situation.
3 Big Hiring Trends to Watch For in 2025
Source: Emily Heaslip, CO by U.S. Chamber of Commerce
Businesses looking to grow in 2025 may also be hiring new employees. As your company prepares to hire or retain employees in 2025, here are the big hiring trends to watch for.
The use of AI is becoming more prevalent
Artificial intelligence is helping recruiters streamline the hiring process, taking on tasks from resume screening to scheduling to even conducting entire interviews. In fact, in a survey from ResumeBuilder.com, more than half of respondents believe AI will eventually replace human hiring managers.
Despite the growth of AI in HR, many businesses are still navigating the best way to use this technology. Gartner’s research found that 55% of HR leaders report their current technologies don’t meet evolving business needs. Rather than implementing an AI tool that delivers a short-term gain, leaders in 2025 will be looking for technology that simplifies and streamlines the hiring process while boosting long-term results.
Skills-based hiring will redefine recruitment
Skills assessments emerged as a way to improve diversity hiring, speed up the hiring process, and manage high-volume hiring events. Since then, skill-based hiring has only become more prevalent. “Research shows that 90% of organizations using a skills-based hiring method report reducing their mis-hires, and 94% agree that skills-based hiring is more predictive of on-the-job success than resumes,” wrote ADP.
Yet, hiring teams surveyed by Korn Ferry report that finding candidates with the right skills remains one of their top two challenges. “[Many] are unsure of how to define critical skills, which is often the first step in the shift away from traditional hiring methods,” reported the consulting firm.
Skills-based hiring requires a different approach than traditional recruitment processes have used in the past. And, in 2025, we will see more recruiters shifting their approach to define the critical skills needed for each role—both personal and professional skills—and integrating different types of assessments and interview styles to get a clearer picture of those skills.
Employer branding is evolving
Employer branding emerged as a key trend for recruiters in 2023, when businesses started to recognize the power of employer branding not just for hiring, but also for selling. Data shows that your employee experience directly impacts your customer experience.
However, employer branding in 2025 will require more than creating a few video testimonials for social media. Today’s job candidates—and customers—are savvy about assessing a company’s culture. They’re looking for meaningful, authentic employee value propositions.
An employee value proposition (EVP) encapsulates the values, rewards, recognition, support, and company culture an employer gives employees, enabling them to do their best work and achieve their highest potential. Companies that live up to their promised EVP see higher retention, better productivity, and better performance.
“A strong EVP should highlight the reasons to join an employer and stick around, but it should not just be a list of selling points,” Jacob Zabkowicz, Vice President & General Manager, RPO, Global at Korn Ferry. “If you are recruiting for retention, then the EVP needs to align directly to the organizational vision, mission, purpose and values—to attract new employees with the right cultural and motivational fit.”
CO— aims to bring you inspiration from leading respected experts. However, before making any business decision, you should consult a professional who can advise you based on your individual situation.
CO—is committed to helping you start, run and grow your small business. Learn more about the benefits of small business membership in the U.S. Chamber of Commerce, here.
The Smarter Way to Grow Customer Value
- Growth isn't about getting more leads—it's about making more of the customers you have.
- Alex Hormozi's Four R's—Retain, Review, Refer, Resell—focus on post-purchase impact.
- Traditional marketing builds attention. Hormozi's model builds revenue.
- Combine both strategies for stronger loyalty, social proof and long-term profitability.
- Focus on what happens after the sale—it’s where the real growth begins.
623 words ~ 3 min. read
You’re working harder than ever to win new customers—but revenue still feels flat. The problem isn’t reach. It’s what happens after the sale.
That’s the insight behind entrepreneur and author Alex Hormozi’s approach to business growth. While traditional marketing focuses on building awareness and brand image through the classic Four R’s—Reach, Reputation, Renew and Refer—Hormozi shifts the focus to what drives real revenue: Retain, Review, Refer, Resell.
Don’t Just Fill the Funnel—Squeeze It
Traditional marketing strategies are built to attract leads. They’re critical, especially for new or growing businesses. But without a strong back end, you’re pouring new leads into a leaky funnel. Hormozi’s model aims to fix the leak and turn one-time buyers into long-term profit centers.
Here’s how each step works:
Retain: Loyalty Is the Real Growth Hack
Customer retention is one of the most reliable ways to increase profitability. A Harvard Business Review study found that improving retention by just 5% can boost profits by up to 95%. Businesses often overinvest in attracting new customers while underinvesting in the ones they already have. Retention means strengthening relationships and solving problems before they cause churn.
Review: Let Your Customers Sell for You
Social proof sells. According to BrightLocal, 98% of consumers read online reviews for local businesses. Reviews build trust, shorten sales cycles and improve conversion rates. Hormozi’s advice? Make it easy for customers to leave reviews, and make sure those reviews are visible.
Refer: Turn Fans Into a Growth Engine
Referral programs aren’t new—but most aren’t executed well. A structured, incentivized referral system brings in leads who already trust your brand. Referred customers typically convert faster and stay longer, making them more profitable over time.
Resell: Serve More, Sell More
It’s easier to sell to an existing customer than to a new one. Yet many businesses stop after the first transaction. Hormozi emphasizes the importance of upselling, cross-selling and solving additional customer needs. Your warmest leads are already in your pipeline—keep serving them.
A Real-World Example
Consider a local fitness studio. Instead of spending thousands each month on paid ads, they focused on automating reviews and rewarding referrals. Six months later, their revenue had doubled without increasing lead volume. The secret? Maximizing the value of their existing customer base.
Combine the Old and the New
This isn’t about ditching traditional marketing—it’s about completing the strategy. Use Reach and Reputation to build awareness, then activate Hormozi’s Retain-Review-Refer-Resell loop to drive repeat value.
Here’s a quick comparison:
- Marketing R's: Reach → Reputation → Renew → Refer
- Growth R's: Retain → Review → Refer → Resell
Together, these models form a full-circle approach: Attract, deliver, retain, and expand.
Try This: One R at a Time
This week, choose one of the Four R’s and put it into practice. Start with Retain: What would make your best customers stay three months longer?
Growth doesn’t just come from new eyes—it comes from deeper relationships. It’s time to stop chasing leads and start growing value.
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The Columbia Montour Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community
NEW MEMBER HIGHLIGHT-Verizon Danville
Verizon, Danville PA, offers business internet, phone plans, streaming services and wireless solutions that fit your needs. They provide the reliability of 5g and LTE solutions to accelerate the way you share and collaborate. Verizon serves our area with dependable connections, security and endless support to local businesses, schools and government agencies. To learn more about Verizon in Danville, PA, visit Verizon- Danville.
NEW MEMBER HIGHLIGHT- Collette
Collette is more than just a travel company. Collette's guided tours offer curated travel packages for unforgettable adventures. Collette travelers choose from 160 tours across all 7 continents, as well as 5 travel styles including small group touring and destination spotlights. This family-owned company that has been in business for over 100 years will allow you to get the most out of your travel experience! For more information visit their website Collette Guided Travel
Member News ~ April 17, 2025
Empowering Our Community: The Bloomsburg EMS Training Institute
In today’s ever-changing world, emergency preparedness is more crucial than ever, and the Bloomsburg EMS Training Institute (BETI) is helping to fulfill the growing need. Learn more about BETI.
ServPro of Columbia Montour and Sullivan Counties and Sean Black - State Farm Insurance Hosting Lunch and Learn
Join ServPro of Columbia, Montour and Sullivan Counties and Sean Black - State Farm Insurance for a Lunch and Learn on April 30th from 11:00 am - 1:00 pm. The lunch event will help walk you through what to do when your business has an emergency. Learn more and register today.
Foundation’s Youth in Philanthropy Program Awards 2025 Grants
Youth in Philanthropy, a program of the Community Giving Foundation, empowers high school students across the region as they work together to create visible impact in their schools and communities. Learn more.
PA Chamber Hosting Educational Tax Credit Webinar
The PA Chamber is pleased to partner with educational tax credit experts on a free upcoming webinar, “How Businesses Can Utilize Pennsylvania’s Educational Tax Credits.” Join us from 10 a.m. to 11:30 a.m. on Thursday, May 8 for an overview of various educational tax credit programs. Registered today.
The Press Enterprise's Best of the Best Contest is now open for Nominations
The Press Enterprise's annual Best of the Best Contest is now open for nominations. Nominate your business or a Chamber member business you love today!
Bloomsburg Children’s Museum Welcomes New Art Exhibit by Two Local Artists
The Bloomsburg Children’s Museum is pleased to announce a new art show, featuring two local artists: Virginia Dignazio and Shaina Davis. Learn more.
Apply Now for the 2025 Greatest Places to Intern in PA Awards!
Does your organization offer rewarding internship opportunities to the next generation of leaders? If so, you might be one of the “Greatest Places to Intern in PA!” Sponsored by the PA Chamber of Business and Industry. Apply here before April 30th.
The Exchange receives grants from Youth in Philanthropy for the Art Cart
The Exchange gratefully announces that it has received grants from two of the Community Giving Foundation’s Youth in Philanthropy affiliates in support of our Art Cart. Learn more.
Bucknell SBDC hosting National Small Business Week event
Celebrate National Small Business Week with the Bucknell SBDC and the presentation of the Eastern PA Entrepreneurial Success of the Year Award on May 8th. RSVP by April 29th here.
Bloomsburg Rotary Hosting E-Cycling Day May 17th
The Bloomsburg Rotary is hosting an E-Cycling Day on May 17th at rear parking lot of Agape from 10:00 am - 12:00pm. Get a full list of accepted items here and the event is welcome to all!
Harry Mathias appointed to State position
Harry Mathias of Mathias Educational Leadership Consulting has been appointed by the PA Secretary of Education as Chief Recovery Officer for the Steelton-Highspire School District. This position is authorized in State Statute for School Districts deemed to be in Financial Recovery Status. Congratulations Harry!
Northern Columbia Community & Cultural Center hosting Golf Tournament
Join the Northern Columbia Community & Cultural Center for the Richard Kriebel & George Hasay Memorial Golf Tournament on June 14th. Learn more here.
Did You Miss Last Week's Member News? Here's News That's Still Timely
SEDA-COG MPO to host Public Meeting ON Electric Vehicles
The SEDA-Council of Governments Metropolitan Planning Organization (SEDA-COG MPO) is partnering with the Pennsylvania Department of Transportation (PennDOT) to sponsor an Electric Vehicle (EV) Community Charging Station public meeting. The event will happen May 8 from 1 - 3 at the Shamokin-Coal Township Library, 210 E. Independence St. Shamokin. Event free, registration requested: https://bit.ly/scevreg.
Direkt Recovery Bloomsburg Overhauling Scale
Direkt Recovery will be temporarily closing from May 1st - May 5th for a scheduled scale overhaul. During this time they will be open by appointment only to accommodate customers. Call (570) 380-1317 to schedule an appointment.
PA Careerlink Hosting Unemployment Compensation Seminar
Get an overview of claims and determination process, as well as appeal rights at the PA Careerlink's in person Seminar on April 30th. The seminar will be held at The Careerlink's 421 Central Rd., Bloomsburg location from 3:30 - 4:30. Learn how to register for this free seminar here.
Berwick YMCA offers Financial Foundations Workshop
The Good Neighbor Project is proud to offer its Financial Foundations workshop on Wednesday, April 30th, from 6pm – 7pm at the Berwick YMCA. This interactive workshop will guide participants through the basics of budgeting, setting financial goals, and how to properly use credit. If you’re interested in attending, you must contact the Berwick YMCA at (570) 752-5981.
The Women's Center Sponsors Mother's Day Tea and Father's Day Celebration
Learn More here about the Mother's Day Tea and the Father's Day Celebration.
Danville's 39th Spring Fling
The festivities take place on Mill St. from Rt. 11 to Front St.; Lower Mulberry to Ferry St.; and a portion of East and West Mahoning Streets and East and West Market Streets. Saturday, May 3rd from 9am to 4pm. Learn More
Grammy Award-Winning Blues Artist Concludes Weis Center’s Spring Season
The Weis Center will end its spring 2025 season with Grammy Award-winning blues artist Ruthie Foster on Friday, April 25 at 7:30 p.m. in the Weis Center Concert Hall. For more information about this event, contact Lisa Leighton, marketing and outreach director, at 570-577-3727 or by e-mail at lisa.leighton@bucknell.edu.
Registration is Open for Camps at Camp Victory
Camper Registration is now open, and Camp Victory and its partner camps are looking for campers to register for a summer full of unforgettable experiences. Visit campvictory.org/partnergroups for registration information about each camp.
Patsy Cline Musical Saunters onto BTE Mainstage
The biographical musical A Closer Walk With Patsy Cline will run on the Bloomsburg Theatre Ensemble Mainstage from May 1st through 4th. Learn more.
Bloomsburg Children's Museum Announces April Programs
Click Here for more information.
Sean Black State Farm Insurance hosts photo contest
This year's categories are People, Nature, Places, and Miscellaneous. Limit one entry per category. For more information and to submit your photos reach out to stephanie@insureberwick.com by May 16 at 8 p.m. to be considered!
Susquehanna Valley United Way’s Day of Action is back!
On April 25, more than 390 volunteers will roll up their sleeves to support 36 Funded Partners and other local nonprofits—bringing practical, hands-on help to meet real needs in our communities. To learn more, click here.
YOUR PERSPECTIVE MATTERS - Take the Creative Workforce Survey from the Pennsylvania Council on the Arts
Their goal is to better understand the people and jobs that comprise Pennsylvania's creative workforce and creative industries. The survey is anonymous and does not include any questions that involve personally identifying information. Take the survey here.
VOTE NOW- Knoebels Nominated for 3 Awards
USA Today's "10 BEST" Readers' Choice Awards is open NOW! Click here to vote for Knoebels.
- Best Theme Park
- Best Restaurant
- Best Roller Coaster
SBDC Hosts 'Starting A Small Business' Seminar
For more information, click here.
Bloomsburg ArtFest Deadline May 2
The seventeenth ArtFest will occur on Saturday, August 23, 2025, from 10:00 AM to 5:00 PM. ArtFest showcases regional artists' original work, accompanied by local food, live music, and activities. More details here. Read the call for entries.
President’s Message: Members in a Holding Pattern on Tariffs
by Chris Berleth, President, Columbia Montour Chamber of Commerce
Last week, the Columbia Montour Chamber polled its members to aid federal officials in understanding the real-time impact of tariffs and trade policy on local businesses in Columbia and Montour Counties. Below, you'll find the results of that survey.
Who Answered the Survey?
The survey polled Chamber members, was anonymous, and gathered answers across a wide array of industries, including manufacturers, retailers, agriculture, construction, hospitality & tourism, logistics & transportation, professional services, local governments, non-profits, social services organizations, arts, and wholesale distributors. Survey responses were representative of business size in the region and among the Chamber membership as well, as shown by the employee counts of respondents. The majority of survey respondents are not importers or exporters (67%). 19% both import and export goods, and 14% only import goods. 0 respondents only export goods.
Impact on Local Business
43% of respondents indicated that their businesses had been affected by tariffs, 31% said they were not affected, and 28% were unsure if there was any impact. While respondents could identify with impacts of businesses such as increased cost of raw materials, finished goods, disruption in supply chain, loss of customers, only 6% indicated they needed to find a new supplier, and only 3% reported a delay in production or delivery timelines as a result of tariffs. Overwhelmingly, respondents shared other impacts, which varied by business. Examples given included increased cost of capital expenditures for future/planned investments, impact on their customers, and increased price of competitor products, especially goods produced overseas. 50% of respondents are not yet sure of the financial impact on their business, while 19% reported a minimal impact, 17% reported a moderate impact, and 14% reported a significant impact. 0 respondents indicated a severe financial impact on their business to date.
Local Responses to Tariffs and Trade Policy
Survey results show that 58% of businesses responding have taken no action to date as a result of the impact on their business, while 11% have reported raised prices, 17% sought alternative suppliers, 8% delayed investments or expansions, and 8% reduced staff or hours. 17% of respondents issued alternative impacts, including reviewing budgeted expenses, proactively seeking revenue alternatives, and analyzing logistics for products that may cross back and forth from Mexico and Canada to the U.S. to determine possible future logistics strategies. One respondent reported having already met with federal officials to discuss the direct impact on their business.
Concerns & Conclusion
When asked to rate their level of concern regarding future tariffs or changes to trade policy, 42% of respondents indicated that they were very concerned, 22% reported being somewhat concerned, 19% were not concerned, and 17% were unsure. In summary, most businesses are cautiously watching for the impact of trade policy changes and tariffs and have taken no action to date. Of the action taken, several businesses are reporting increased efforts to communicate changes to pricing, impacts on suppliers, and more.
U.S. Chamber Perspective
In a recent special event for small business owners, U.S. Chamber of Commerce Executive Vice President, Chief Policy Officer, and Head of Strategic Advocacy Neil Bradley and Senior Vice President, Head of International, John Murphy, shared the latest on tariffs and how they are impacting small businesses. The duo broke down trade tariffs, what is tariffed, what is not, and what might happen next.
Bradley explained that these tariffs differ from other previous tariffs. “We’re used to some level of tariffs in history and commerce,” Bradley said. “The tariffs that are being imposed this year fall under the International Emergency Economic Powers Act (IEEPA). The benefit from the administration’s perspective is that it doesn’t require notice or public comment to make changes.”
“In the past, it has taken years to negotiate trade agreements with other countries. It’s very difficult to predict how many could be negotiated in 90 days and when they might take place,” Bradley said. The administration has two options going forward, Bradley said. “They could extend the pause, or they could let the pause expire. It is difficult for us to predict where tariff levels for most countries and most products are going to be in 30, 60, 90 days and beyond.”
Bradley said this uncertainty is creating practical issues for small businesses.
These include:
- Companies are receiving notice that foreign suppliers are suspending the delivery of products.
- Traditional customs bonds no longer covering their imports.
- Existing contracts at a fixed price are suddenly subject to higher tariffs.
- Trying to make decisions about whether it makes sense to change foreign suppliers.
- Supply chain problems if others in your supply chain are depending on foreign suppliers.
Bradley suggests small businesses revisit contracts to determine if there are clauses to allow for changes based on tariffs or other supply chain delays.
Additional Resources
The Columbia Montour Chamber will continue to gather resources and information both from and for our members, and will serve resource center for area businesses. As part of the U.S. Chamber Federation program, all small business members of the Columbia Montour Chamber of Commerce are members of the U.S. Chamber of Commerce, and are eligible to access U.S. Chamber resources, including CO, the U.S. Chamber's online publication, briefings like the one held last week by the U.S. Chamber's Neil Bradley and John Murphy, and more.
Financial Resilience for Nonprofits: Navigating Uncertain Times
Source: McKonly & Asbury
Given the present uncertainty that is a reality for many nonprofits, particularly with the fluctuations in federal funding, it is important to consider the factors that allow an organization to continue fulfilling their mission regardless of the economic or political environment. To establish a sustainable organization, nonprofits must prioritize building and maintaining adequate reserves. Whether it be COVID-19, a new administration in the White House, or whatever may come next, nonprofits should proactively develop strategies for navigating adverse conditions. As the saying goes, they must be “hopeful for the best but prepared for the worst.”
The Importance of Reserves for Nonprofits
Reserves serve as a financial safety net when organizations experience funding shortfalls, economic downturns, and unforeseen expenses. Without sufficient reserves, organizations may struggle to pay their employees, cover operational expenses, or continue fulfilling their mission. In addition to creating a safety net for adverse conditions, strong reserves signal financial health to donors, grantors, and other partners, fostering trust and confidence in the organization’s long-term sustainability.
Here are four strategies nonprofit organizations can take to strengthen reserves and improve financial sustainability.
1. Establish Operating Reserve
Establishing an operating reserve should be a priority for every nonprofit organization. These funds should be liquid and accessible for covering unplanned expenses and neutralizing the effect of budget deficits. According to PANO’s Standards for Excellence #9 Sustainability and Sustainability Planning, “Organizations without a sufficient operating reserve are inherently focused more on the short-term challenges and crisis-based decisions and will become distracted from sustainably accomplishing its mission.” While benchmarks vary, experts often recommend three to six months’ worth of operating expenses in unrestricted reserves. However, organizations with higher reliance on government grants may need to maintain closer to nine to twelve months of expenses in reserves.
2. Fund Depreciation
Funding depreciation consists of funding the operating reserve in amounts equal to the depreciation recognized on an asset each year. If depreciation is budgeted correctly, the asset will have zero value at the end of its useful life. If the organization funds depreciation, it will have sufficient cash in reserves to replace the asset with one of equal value. These depreciation-matching deposits into the operating reserve will directly build future value for the organization.
3. Diversify Funding Streams
Relying too heavily on a single funding source or demographic increases financial risk. While it is important to analyze donor data and create more targeted campaigns, nonprofits should consider expanding revenue through grants, corporate sponsorships, and earned income strategies to create a more stable financial foundation.
4. Invest Wisely
Nonprofits should consider low-risk investment strategies that align with their liquidity needs while allowing reserves to grow over time. For additional information related to nonprofit investment strategy, check out the webinar conversation with Courtney Dean, Nonprofit Investment Advisor from eCIO, “Investing for Success as a Nonprofit Organization.”
Strengthening Financial Resilience in an Uncertain Future
With uncertainty abounding, nonprofits must be proactive about building a plan for sustainability. Nonprofit organizations often have inspiring missions consisting of a grand vision for a better world. Nevertheless, it could all quickly come to a halt if they fail to establish and maintain adequate reserves. By implementing sound financial strategies, nonprofits can build resilience and thrive, even in the midst of challenging times, freeing them up to accomplish their mission and serve their communities.
If you have questions about the information outlined above, please reach out to a member of our Nonprofit team. You can also learn more about our nonprofit services by visiting our Nonprofit industry page.
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