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NEW MEMBER HIGHLIGHT- TYM

May 28, 2025

NEW MEMBER HIGHLIGHT- TYM

TYM North America, headquartered in Georgia, with an assembly location in Bloomsburg PA, is a globally respected manufacturer of  tractors and agricultural equipment, recognized for its innovation, precision engineering, and commitment to empowering farmers and landowners. With a legacy that spans over seven decades, TYM seamlessly blends advanced technology with practical functionality, offering a full range of compact to utility tractors tailored to meet diverse farming and landscaping needs. Through continuous investment in research, customer satisfaction, and sustainability, TYM has positioned itself as a trusted partner in agricultural productivity, serving communities across the U.S. and around the world. For more information, visit their website.

Member News ~ May 22, 2025

May 22, 2025

Member News ~ May 22, 2025

Fulton Bank Invests $3,000 to Focus Central PA efforts

Fulton Bank made a commitment to invest $3,000 in Focus Central Pennsylvania for 2025 to support their mission to attract investment that cultivates economic growth in Central Pennsylvania. Learn more.

PA CareerLink to Host Career Fair

Join the CareerLink for a CareerLink on June 10, 2025, 1:00 pm – 4:00 pm, Bloomsburg Fire Department. Spaces are available for businesses to meet with prospective employees. Learn more.

Bloomsburg Library Hosting Color Our World Summer Festival

Get ready to splash into summer fun! Join the Bloomsburg Public Library, Columbia County Traveling Library, and Orangeville Public Library at the "Color Our World Summer Library Program Festival!" on May 31st, 10 AM - 1 PM at Bloomsburg Town Park. Food, music, vendors, a UNICORN, storytime, crafts, and a bounce house await! Don't miss out on this colorful kickoff to a summer of fun! Check out bloomsburgpl.org for more info.

Weis Center Announces 2025-26 Season

The 2025-26 season at the Weis Center for the Performing Arts includes 24 professional performances – including world music, classical, contemporary cirque, Americana/folk music, modern dance, world dance, jazz, and much more.  Get full details here.

Central Susquehanna WSCM School Honored at Statewide Manufacturing Awards

The What’s So Cool About Manufacturing® 7th Annual Statewide Awards, held at the Whitaker Center in Harrisburg honored local middle school students who partnered with manufacturers in the region to highlight What’s So Cool About Manufacturing®.  Learn who took home state honors.

Bloomsburg Town Pool opens this weekend

The Norris E. Rock Memorial pool will be opening for the season on May 24th!  Learn more about pool passes and hours here.

Zartman Hosts Students

Zartman Construction hosted 25 students from SUN Area Technical School's Carpentry and welding classes.  The students were given instruction on hand signaling for cranes and taught about the various types of equipment used for rigging. The students were also given hands-on encounters with three typical crane and rigging scenarios in the commercial construction field. Each station gave students gave them hands-on learning opportunities.

Knoebels Wins National Honor

Knoebels Amusement Resort was the favorite traditional amusement park in the nation in 2024, according to a survey by the National Amusement Park Historical Association. Congratulations Knoebels!!

Susquehanna Valley SHRM Welcoming New Members

The Susquehanna Valley SHRM is welcoming new members to their organization with a special offer in May. Learn more here or by joining them at their monthly meeting focused on the topic of Workplace Mental Health & Employee Assistance Programs.

Did You Miss Last Week's Member News?  Here's News That's Still Timely

Susquehanna Valley United Way hosting Campaign Finale on June 5th

Join the Susquehanna Valley United Way will be hosting their Campaign Finale on June 5th. The evening will include celebration, connection, and fresh beginnings as they mark the close of our 2024–25 Campaign Season.  Learn more and register here.

Chamber Members join together for a Lunch and Learn

Servpro of Columbia, Montour, and Sullivan Counties and Sean Black - State Farm Insurance are putting on a lunch and learn on June 11th to help guide businesses through emergencies from who to call first, how to handle insurance claims, and what your restoration team will take care of.  Learn more and register here.

MC Federal Credit Union hosting 5th Annual Charity Golf Tournament

Join MC Federal Credit Union Friday, June 27, 2025, for MC Federal Credit Union’s 5th Annual Charity Golf Tournament at Knoebels Three Ponds Golf Course in Elysburg, PA. Whether you're an experienced golfer or just love supporting a great cause, this event is a fantastic way to enjoy the summer sun while giving back to the community.  Learn more.

MARC WATERCRAFT RENTALS RETURN FOR THE 2025 BOATING SEASON

The Montour Area Recreation Commission is pleased to announce that unpowered watercraft rentals at the Montour Preserve will return for the 2025 boating season (May 1 – October 31, 2025). Visit their website for more details.

Service 1st is in Search of Volunteers for PFEW

Volunteers will be interacting with students during their budgeting simulation and offering their real-life perspective on the process of making financial decisions. There is no prior experience needed. To learn more click here. 

Chamber Travel Information Meeting

The Columbia Montour Chamber is excited to partner with Collette for our first Chamber Travel Experience. We will be hosting an interest meeting on June 11th at 6pm in the Mulberry Mills conference room. To learn more about the trip: Click Here

Camp Victory Hosts 19th Annual Golf for Victory Tournament

Camp Victory invites community members, businesses, and golf enthusiasts to its 19th Annual Golf for Victory Tournament, happening on Monday, June 2, 2025, at Bucknell Golf Club in Lewisburg, PA. With a 1:00 PM shotgun start—rain or shine—this tradition brings the community together in support of Camp Victory’s mission. Golfers and sponsors can register online or learn more here.

Montour Night Out Set for June 11 at Danville Middle School

Danville, PA – Area residents are invited to attend Montour Night Out on Wednesday, June 11, 2025, from 5:00 PM to 7:00 PM at Danville Middle School on Route 11. This free, family-friendly event aims to strengthen community ties and foster positive relationships between the public and local emergency service providers. Read More

New Growing Greener Grants Available for Local Environmental Projects 

This week, the PA Department of Environmental Protection (DEP) announced the opening of a new application round for the Growing Greener Plus Grant Program. 

This program provides vital funding – the largest single investment of state funds for these purposes – to address critical environmental concerns like clean water, watershed restoration, flood mitigation, and more. For more information visit the DEP's website. 

Senator Lynda Culver Announces Opportunity for Veterans to Serve on State Commission 

Applications are currently being accepted for a Veteran Member-at-Large position on the State Veterans Commission for a four-year term beginning this July (July 27, 2025 – July 27, 2029). The application deadline is 4:00 PM on Monday, June 2, 2025. Interested individuals can find the application and email submission instructions on the PA Department of Military and Veterans Affairs (DMVA) website or contact their offices here.

May is Mental Health Awareness Month

Stay tuned to the CSIU's social media as they recognize May as Mental Health Awareness Month.  Also recognizing May for Menthal Health Awareness is CMSU Behavioral Health & Developmental Services.  If your business wishes to participate in the "Shine a Light for Mental Health" program, contact 570-275-4962 to receive a free green light bulb.

15th Annual Journey Bank Teen Start Musical Competition Set for June 1st

For the fifteenth year running, Journey Bank will roll out the red carpet for 14 talented high school student finalists as they take the stage to perform unforgettable movie hits in this year's "Movie Hits & Oscar Glitz" themed show.  All ticket proceeds are donated back to the music departments of each finalists school.  Learn more here.

Bloomsburg Children's Museum Announces May Programming

See what the museum has to offer this month by visiting this link.

McBride Memorial Library Story Time Resumes in June

McBride Memorial Library Story Time will resume on Thursdays in June.

Ken Pollock Ford Announces 2025 Car Show

Kenn Pollock Ford prepares for their Car Show on September 14th, 2025 from 10am-3pm. View the flyer here.

Bloomsburg Rotary Gears Up for Their Annual Golf Tournament.

The tournament will be held on August 13th, and proceeds will support AGAPE's Backpacks for Kids Program. Registration forms with payment in full are due by August 1, 2025. Click here to view the registration form. 

The Women's Center Hosting Brain Trauma Event

The Women's Center of Columbia and Montour Counties will be hosting a brain trauma event on June 20th.  This is a free event covering brain injuries and held from 9:00 - 3:30 at the Hub at Mulberry Mills.  Click here to register spaces are limited.

Just Announced: The Impact of Tariffs on Small Businesses Event

From increased production costs to shifting supply chains, small businesses face both challenges and opportunities in this changing economic landscape. Join the SBDC for a panel discussion on June 4th.  Sign up here.

Northern Columbia Community & Cultural Center hosting Golf Tournament

Join the Northern Columbia Community & Cultural Center for the Richard Kriebel & George Hasay Memorial Golf Tournament on June 14th.  Learn more here.

Registration is Open for Camps at Camp Victory

Camper Registration is now open, and Camp Victory and its partner camps are looking for campers to register for a summer full of unforgettable experiences. Visit campvictory.org/partnergroups for registration information about each camp.

President’s Message

May 21, 2025

President’s Message

Captain’s Message: Argh, Me Hearties, the Treasure Map Be Ready

Standing on the bow of me mighty office chair after weeks of navigatin’ through printers, proofs, and the dreaded ‘Whirlpool o’ Misspellings’, yer Chamber is shoutin’…

“Hoist the sails!  We’ve done it!  Thar be a map to foller to treasure and glory!  Gather ‘round, ye landlubbers, and let ole Captain Chris regale ye with a tale of adventure, discovery, and strategic partnerships!”

Okay, you may need to cut me a little bit of a break with this article.

I don’t know if it’s the weeks of rainy weather, the fact that I had a rather significant birthday over the weekend, or the fact that we’ve built a real-life treasure map, but the child in me produced a first draft of this write-up that was 500 words of pirate-talk.  My team intervened on your behalf, sitting me down and reminding me that since “Talk Like a Pirate Day” isn’t until September 19 (which just happens to also be the first night of the Bloomsburg Fair.  Sounds like an opportunity, by the way), I should probably tone it down.  Anyway, we’ve got a map, and we’re incredibly proud of it.

The Chamber’s Thriving Communities Map is ready for you to distribute to your customers, visitors, and friends.  It's more accurate than a GPS with a monocle, more charming than a soggy Google search, and sturdier than any other parchment you’ve ever followed.  Thanks to the fabulous work of Victor Koons Graphic Design, who we entrusted to do something that’s not really being done these days – the map is modern, lightweight, and promises a healthy shelf-life.  That’s because every advertiser has a QR code linking to their website.  So too, do an abundance of other community resources.

From this map, you can access each of our downtown organizations’ websites, the Visitor’s Bureau’s self-guided walking tours, guides to antiquing, covered bridges, farmers’ markets, outdoor recreation, public access fishing, biking, and more.  You can access the community calendar, and see what great events are going on in the region.  You’ll access the map of the fairgrounds, University parking and transportation guides, regional maps of railroads, truck routes, business and industrial parks, and local transit StopHopper.

We’ve tried to compile a true resource guide – a veritable map of the treasures of our community.  We’d love to get a bunch of them into your hands, that you may explore the treasures yourself, and serve as guides to any visitor who might walk into your shop!  Please let us know how many you want, and we’d be happy to drop them to you!

Email intern@columbiamontourchamber.com to get your copies of the map today!

Congratulations to the Leadership Central Penn Class of 2025

May 21, 2025

Congratulations to the Leadership Central Penn Class of 2025

On May 15th, we proudly celebrated the graduation of the latest Leadership Central Penn class—26 rising leaders representing a diverse range of businesses and organizations across our region.

Over the past nine months, these individuals have dedicated themselves to personal and professional growth, gaining valuable insights into leadership, community impact, and regional collaboration.

Below is the full class list. If you see these outstanding leaders in the community, take a moment to congratulate them on this impressive achievement!

James Beagle - Girton Manufacturing
Julian Brehm - Montour Area Recreation Commission
Edward Chesek - First Keystone Community Bank
Irina Correa Ordonez - Geisinger
Connie Donlin - Berwick Arts Association
Remme Draus - Edventure Builders
Riley Draus - Edventure Builders
Tylee Fausey - The Northern Columbia Community and Cultural Center
Rachel Fisher - First Keystone Community Bank
Joe Gardner - Sekisui Kydex
Kymberlee Gessner - Geisinger
Autumn Hart - The Women's Center of Columbia and Montour Counties
Lauren Hosterman Terry - Pine Barn Inn
Allison Kendall - Geisinger
Sarah Kile - The Berwick Area YMCA
Trent Longenberger - Sekisui Kydex
Chris Lunger - Kawneer
Mary Lutz - AGAPE
Paul Martin Jr - PPL Electric Utilities
Glen Moyer - AGAPE
Archie Plant - PPL Electric Utilities
Deb Shade - The Elmdale Inn
Tiffany Tanner - Maria Joseph Community Care
Haley Turner - Geisinger
Jesse VanHoesen - Kawneer
Eli Weibel - Refrigeration Design and Service

Registration is open for the Class of 2026.  Learn more about the program and register here.

 

Winning Back Lost Customers: Smart Strategies to Reignite Trust and Revenue

May 21, 2025

Winning Back Lost Customers: Smart Strategies to Reignite Trust and Revenue

  • Reacquiring a customer is up to 5x cheaper than landing a new one.

  • Personalized communication and data-driven offers rebuild loyalty.

  • Solving past issues signals integrity and earns second chances.

  • Consistent follow-ups turn past silence into renewed revenue.

  • A structured win-back strategy boosts long-term retention and ROI.

622 words ~ 3 min. read

Customer churn is inevitable—but it’s not irreversible. Former customers represent one of your most valuable and overlooked assets. Why? Because they already know your brand, your product, and your promise. With the right strategy, you can bring them back—and reignite both trust and revenue.

Why Former Customers Are Your Best Leads

Research from Harvard Business Review reveals it’s up to five times cheaper to win back a former customer than to acquire a new one. Even better? Reacquired customers often spend more and churn less. Yet most companies ignore this goldmine, focusing instead on top-of-funnel growth.

Let’s change that.

Step 1: Understand Why They Left

Before launching any win-back campaign, diagnose the departure. Common causes include:

  • A negative service experience

  • Pricing or product fit concerns

  • More enticing offers from competitors

  • Life changes unrelated to your business

Exit surveys, reviews, and support tickets are essential to uncovering these root causes.

Step 2: Segment and Prioritize

Not all lapsed customers are equal. Use your CRM to segment by:

  • Time since last interaction

  • Lifetime value

  • Products purchased

  • Loyalty status

Prioritize those with high potential value or known dissatisfaction you can resolve.

Step 3: Personalize Outreach

Generic “We miss you!” emails don’t cut it. Instead:

  • Use their name and reference past purchases.

  • Acknowledge their absence (“We noticed you haven’t been back since January…”).

  • Address known issues (“We’ve improved our shipping times significantly…”).

Tools like Mailchimp, ActiveCampaign, and HubSpot make this scalable and automated.

Step 4: Offer Meaningful Incentives

Sweeten the invitation back with offers tailored to their preferences:

  • 20% off their favorite item

  • Early access to new features

  • Complimentary consultation or VIP perks

Pro Tip: Align incentives with why they left. If it was pricing, offer a discount. If it was service, offer personal support.

Step 5: Build a Follow-Up Framework

One message won’t do it. Develop a three-step campaign:

  1. Re-introduction email — Personalized with incentive

  2. Follow-up reminder — Share a testimonial or success story

  3. Final nudge — Include scarcity (e.g., “Offer expires in 48 hours”)

Automate where possible, but stay human.

Step 6: Repair and Retain

When customers return, show them you’ve changed. Implement:

  • Surveys asking what’s improved

  • A loyalty program to encourage continued engagement

  • Ongoing check-ins to stay top-of-mind

Bottom Line:

Lost customers aren’t truly lost—they’re waiting to be re-invited. With empathy, insight, and smart execution, you can win them back and strengthen your business for the long haul. The key is in personalization, resolution, and consistency.

Start where others stop—and turn yesterday’s customers into tomorrow’s champions.

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The Columbia Montour Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community.

Member News ~ May 15, 2025

May 15, 2025

Member News ~ May 15, 2025

Academy of Young Entrepreneurs graduated the Class of 2025

The Academy of Young Entrepreneurs, a program run by For the Cause, held its graduation ceremony on May 14th.  Students from local school districts presented their business pitches as part of their graduation ceremony held at the Community Giving Foundation. The graduation was the culmination of an 8-month class on entrepreneurship. Congratulations to the class of 2025.

Wilkes SBDC hosting Go Global Webinar on May 22nd

Looking to take your exports to the next level? Learn how to unlock international growth using powerful U.S. EXIM and SBA tools, plus expert commercial bank financing strategies.  Join the Wilkes SBDC on May 22nd for the Go Global Webinar.  Learn more and register.

Atlantic Culinary Environment Inc. Receives recognition from Pennsylvania College of Technology

Pennsylvania College of Technology recently recognized Atlantic Culinary Environment for their long-time support of the college.  Congratulations!

HOWARD GOSPEL CHOIR to perform in Bloomsburg on Sunday, May 18th

Returning to Bloomsburg for the first time in more than five years, the world's premier university Gospel choir comes to St. Paul's Episcopal Church on Main Street on the afternoon of Sunday, the 18th of May. No admission charge; $10 suggested donation at the door.

Susquehanna Valley United Way hosting Campaign Finale on June 5th

Join the Susquehanna Valley United Way will be hosting their Campaign Finale on June 5th. The evening will include celebration, connection, and fresh beginnings as they mark the close of our 2024–25 Campaign Season.  Learn more and register here.

Chamber Members join together for a Lunch and Learn

Servpro of Columbia, Montour, and Sullivan Counties and Sean Black - State Farm Insurance are putting on a lunch and learn on June 11th to help guide businesses through emergencies from who to call first, how to handle insurance claims, and what your restoration team will take care of.  Learn more and register here.

MC Federal Credit Union hosting 5th Annual Charity Golf Tournament

Join MC Federal Credit Union Friday, June 27, 2025, for MC Federal Credit Union’s 5th Annual Charity Golf Tournament at Knoebels Three Ponds Golf Course in Elysburg, PA. Whether you're an experienced golfer or just love supporting a great cause, this event is a fantastic way to enjoy the summer sun while giving back to the community.  Learn more.

Knoebels hosting a Job Fair TONIGHT

Interested in working at Knoebels this season.  Join them for a job fair from 5:00 pm - 7:00 pm in Pavilion L.  On the spot interviews happening, if you can't attend in person but still want to join the team? Go here.

Did You Miss Last Week's Member News?  Here's News That's Still Timely

MARC WATERCRAFT RENTALS RETURN FOR THE 2025 BOATING SEASON

The Montour Area Recreation Commission is pleased to announce that unpowered watercraft rentals at the Montour Preserve will return for the 2025 boating season (May 1 – October 31, 2025). Visit their website for more details.

Michelle Mae Mentoring Offers Quantum Biofeedback

Check out the live free demonstration on May 18th at 2pm. Visit the Michelle Mae website for more details.

Service 1st is in Search of Volunteers for PFEW

Volunteers will be interacting with students during their budgeting simulation and offering their real-life perspective on the process of making financial decisions. There is no prior experience needed. To learn more click here. 

Chamber Travel Information Meeting

The Columbia Montour Chamber is excited to partner with Collette for our first Chamber Travel Experience. We will be hosting an interest meeting on June 11th at 6pm in the Mulberry Mills conference room. To learn more about the trip: Click Here

Camp Victory Hosts 19th Annual Golf for Victory Tournament

Camp Victory invites community members, businesses, and golf enthusiasts to its 19th Annual Golf for Victory Tournament, happening on Monday, June 2, 2025, at Bucknell Golf Club in Lewisburg, PA. With a 1:00 PM shotgun start—rain or shine—this tradition brings the community together in support of Camp Victory’s mission. Golfers and sponsors can register online or learn more here.

Montour Night Out Set for June 11 at Danville Middle School

Danville, PA – Area residents are invited to attend Montour Night Out on Wednesday, June 11, 2025, from 5:00 PM to 7:00 PM at Danville Middle School on Route 11. This free, family-friendly event aims to strengthen community ties and foster positive relationships between the public and local emergency service providers. Read More

New Growing Greener Grants Available for Local Environmental Projects 

This week, the PA Department of Environmental Protection (DEP) announced the opening of a new application round for the Growing Greener Plus Grant Program. 

This program provides vital funding – the largest single investment of state funds for these purposes – to address critical environmental concerns like clean water, watershed restoration, flood mitigation, and more. For more information visit the DEP's website. 

Senator Lynda Culver Announces Opportunity for Veterans to Serve on State Commission 

Applications are currently being accepted for a Veteran Member-at-Large position on the State Veterans Commission for a four-year term beginning this July (July 27, 2025 – July 27, 2029). The application deadline is 4:00 PM on Monday, June 2, 2025. Interested individuals can find the application and email submission instructions on the PA Department of Military and Veterans Affairs (DMVA) website or contact their offices here.

May is Mental Health Awareness Month

Stay tuned to the CSIU's social media as they recognize May as Mental Health Awareness Month.  Also recognizing May for Menthal Health Awareness is CMSU Behavioral Health & Developmental Services.  If your business wishes to participate in the "Shine a Light for Mental Health" program, contact 570-275-4962 to receive a free green light bulb.

15th Annual Journey Bank Teen Start Musical Competition Set for June 1st

For the fifteenth year running, Journey Bank will roll out the red carpet for 14 talented high school student finalists as they take the stage to perform unforgettable movie hits in this year's "Movie Hits & Oscar Glitz" themed show.  All ticket proceeds are donated back to the music departments of each finalists school.  Learn more here.

Bloomsburg Children's Museum Announces May Programming

See what the museum has to offer this month by visiting this link.

McBride Memorial Library Story Time Resumes in June

McBride Memorial Library Story Time will resume on Thursdays in June.

Ken Pollock Ford Announces 2025 Car Show

Kenn Pollock Ford prepares for their Car Show on September 14th, 2025 from 10am-3pm. View the flyer here.

Bloomsburg Rotary Gears Up for Their Annual Golf Tournament.

The tournament will be held on August 13th, and proceeds will support AGAPE's Backpacks for Kids Program. Registration forms with payment in full are due by August 1, 2025. Click here to view the registration form. 

The Women's Center Hosting Brain Trauma Event

The Women's Center of Columbia and Montour Counties will be hosting a brain trauma event on June 20th.  This is a free event covering brain injuries and held from 9:00 - 3:30 at the Hub at Mulberry Mills.  Click here to register spaces are limited.

Just Announced: The Impact of Tariffs on Small Businesses Event

From increased production costs to shifting supply chains, small businesses face both challenges and opportunities in this changing economic landscape. Join the SBDC for a panel discussion on June 4th.  Sign up here.

Bloomsburg Rotary Hosting E-Cycling Day May 17th

The Bloomsburg Rotary is hosting an E-Cycling Day on May 17th at rear parking lot of Agape from 10:00 am - 12:00pm.  Get a full list of accepted items here and the event is welcome to all!

Northern Columbia Community & Cultural Center hosting Golf Tournament

Join the Northern Columbia Community & Cultural Center for the Richard Kriebel & George Hasay Memorial Golf Tournament on June 14th.  Learn more here.

Registration is Open for Camps at Camp Victory

Camper Registration is now open, and Camp Victory and its partner camps are looking for campers to register for a summer full of unforgettable experiences. Visit campvictory.org/partnergroups for registration information about each camp.

Last Week in the Legislature ~ 5.14.25

May 14, 2025

Last Week in the Legislature ~ 5.14.25

It was a busy week at the Capitol, with both the House and Senate in town for legislative session. Lawmakers advanced a wide range of proposals with significant implications for Pennsylvania employers — from major changes to employment law and benefits programs to sweeping new mandates and regulatory expansions.  Here is a recap of last week’s legislative action most relevant to employers:

Legalizing Recreational Marijuana (H.B. 1200; Krajewski)

The House of Representatives voted along party lines (102-101) to pass House Bill 1200 last Tuesday (5.6.25)

This legislation would legalize, tax, and regulate the sale of marijuana for recreational purposes in Pennsylvania and allow it to be sold in state stores, where liquor and wine have traditionally been sold in the Commonwealth.

The PA Chamber has been urging lawmakers to carefully consider the impact on the business community and workforce. Pennsylvania is already experiencing the consequences of lawmakers failing to fully consider the employer perspective as it relates to marijuana policy. Years following the passage of Act 16, which legalized marijuana for medical purposes, employers continue to report significant confusion with the law and a lack of clarity that is complicating their ability to maintain a safe work environment, particularly in safety-sensitive industries.

The PA Chamber has expressed strong concerns with lawmakers considering the legalization of recreational marijuana, and expanding marijuana use in Pennsylvania, at least until workplace safety concerns with the medical program are addressed.

We urged the House to hold off considering this legislation (CLICK HERE for our memo), which now goes to the Senate.

On May 13th the Law & Justice Committee of the Senate rejected the bill that was advanced by the House.  Learn more.

Weaponizing Equal Pay Law (H.B. 630; Shusterman)

The House of Representatives also voted along party lines (102-101) to pass House Bill 630 last Monday.

This legislation would fundamentally change Pennsylvania’s Equal Pay law, adding new vague standards, gutting employer protections in the law, and making it nearly impossible for an employer to defend against a legal action brought under this Act. The bill would also restrict the type of questions employers may ask job applicants related to wages, significantly increase penalties, create new causes of action, and allow for uncapped punitive damages.

Federal and state laws require employers to pay women and men equally for equal work. The law has also always recognized pay disparities often do exist for reasons that have nothing to do with discrimination and therefore provides several exceptions.

H.B. 630 also imposes a new ambiguous “comparable work” standard and guts these exceptions, putting the burden on employers to demonstrate that discrimination was not a factor and setting an impossibly high bar to do so. This legislation will expose honest, law-abiding employers to lawsuits and severe penalties, which may particularly harm small businesses.

The PA Chmaber opposed this legislation (CLICK HERE for their memo), which now goes to the Senate.

Redefining Unemployment Compensation Law (H.B. 265; Powell)

The House of Representatives voted 105-98 to pass House Bill 265 last Tuesday.

This legislation would grant UC eligibility to various categories of public school employees during the summer months.

UC is intended to provide temporary wage benefits to workers who have lost their job through no fault of their own as they actively seek new employment. Expanding the law to include new categories of employees who are not unemployed would fundamentally change the program and dramatically increase costs when Pennsylvania employers already pay some of the highest UC taxes in the country.

The PA Chamber opposed this legislation (CLICK HERE for their memo), which now goes to the Senate.

Prohibiting Paper Statement Fees (H.B. 81;Venkat)

The House of Representatives voted 123-81 to pass House Bill 81 last Tuesday.

This legislation would amend existing Unfair Trade Practices and Consumer Protection law to prohibit businesses from charging a fee for paper account statements, creating a new private right of action.

The proposal has broad-reaching implications for the business community, including opening the door to the government getting involved in price-setting and ongoing enhanced fraud concerns when financial statements go through the mail. If enacted, HB 81 would designate charging paper account statement fees as an unfair trade practice under Pennsylvania law and creates a new private right of action. Additionally, there is a need for additional exemptions to be included in the bill for already regulated industries.

There is a strong likelihood that if enacted, H.B. 81 would face a constitutional challenge due to previous case law in other jurisdictions which established that prohibiting fees for paper billing statements violates the First Amendment rights of businesses.

The PA Chamber opposed this legislation (CLICK HERE for their memo), which now goes to the Senate.

Healthcare Facility Regulations (H.B. 926; Krueger)

The House of Representatives voted 124-79 to pass House Bill 926 last Tuesday.

This legislation proposes a comprehensive set of regulations on healthcare facilities, including policies related to safety standards, training, reporting, establishing internal committees, risk assessment, and other areas.

As well-intended as it may be, legislation of this significance should at least be carefully developed in consultation with the employers who will be required to implement and operate under it. This bill has also prompted concerns that it is duplicative with existing federal standards, creating compliance traps, and may encourage unfair or unfounded lawsuits against healthcare facilities.

The PA Chamber opposed this legislation (CLICK HERE for their memo), which now goes to the Senate.

Prevailing Wage Expansion (H.B. 846; Dawkins)

The House Labor & Industry Committee voted along party lines (14-12) to advance House Bill 846 last Tuesday.

This legislation would expand the PA Prevailing Wage Act to include custom fabrication and prohibit the practice of paying “split-rates,” which companies utilize to promote efficiency on a worksite.

The PA Prevailing Wage Act requires pre-determined wages to be paid on public construction projects and can substantially increase project costs. This legislation would expand this requirement to custom fabrication work separate from the job site – which will raise costs on taxpayers and potentially divert projects to out-of-state competitors – and also prohibit split rates. Both changes will increase costs and create administrative challenges for employers.

The PA Chamber opposed this legislation (CLICK HERE for their memo), which now goes to the full House.

Data Breach Lawsuits (H.B. 997; Solomon)

The House Commerce Committee voted along party lines (14-12) to advance House Bill 997 last Tuesday.

This legislation would amend the Breach of Personal Information Notification Act to require companies to take additional steps to secure personal data from hacking and creates new private rights of action against companies who are hacked.

The bill includes three problematic provisions that would significantly expand legal liability for companies doing business in Pennsylvania. First, the bill establishes a private right of action to sue companies for data breaches. Currently, the Attorney General has exclusive jurisdiction under the act. Second, it contains statutory damages, meaning people could recover more than their actual damages. Lastly, it prohibits the use of arbitration agreements. Arbitration is an important tool in resolving disputes as it has been found to be fair to both parties, resolves disputes quicker, and is significantly less costly than a trial.

The PA Chamber opposed this legislation (CLICK HERE for their memo), which now goes to the full House.

Gift Card Scam Posting Requirements (H.B. 1067; Ciresi)

The House Commerce Committee also voted along party lines (14-12) to advance House Bill 1067 last Tuesday.

This legislation would amend the Unfair Trade Practices and Consumer Protection Law (UTPCPL) to require retailers that sell gift cards to post clear signage warning consumers about gift card scams and what to do if they suspect they might be a victim and to require training for employees.

While the PA Chamber would welcome relevant agencies to voluntarily develop and share educational materials and training opportunities related to gift card scams, we do not support a mandate that comes with punitive fines for failing to post signage, and which could also expand liability if a customer is victimized by a scammer. The UTPCPL allows for private rights of action and for treble damages.

Committee lawmakers unanimously approved an amendment (A00536) offered by Rep. Scott Conklin (D-Centre) which removed language from the bill that would have directed the Attorney General’s office to develop a training program for identifying warning signs of gift card fraud.

The PA Chamber opposed this legislation (CLICK HERE for their memo), which now goes to the full House.

Keystone Saves Retirement Accounts (H.B. 1263; Mullins)

The House Commerce Committee also voted along party lines (14-12) to advance House Bill 1263 last Tuesday.

This legislation would establish the Keystone Saves Program Retirement Fund, a state-run, auto-IRA program. The program would require businesses with five or more full-time and/or part-time employees who do not currently offer their own retirement savings plan to participate and administer the government-run, auto-IRA retirement program for their employees.

Employers will be required to prove whether they do or do not provide retirement savings programs, register all new employees, and provide employees’ personal information like social security numbers to the State. Businesses must manage varying contribution percentages; workers’ anniversaries; manage tax filings and could potentially be charged additional fees from payroll companies to process the various deductions.

Committee lawmakers approved an amendment (A00519) offered by Rep. Christopher Rabb (D-Philadelphia) ensuring that collected information is only used for the enactment of the program.

The PA Chamber opposed this legislation, which now goes to the full House.

Rural Public Transit Study (H.R. 68; Struzzi)

The House Transportation Committee voted unanimously (26-0) to advance House Resolution 68 last Monday.

House Resolution 68 would direct the Legislative Budget and Finance Committee (LBFC) to conduct a comprehensive study on public transit in Pennsylvania’s rural communities.

The PA Chamber believes that public transit, both the services it provides and the infrastructure that supports those services, is key for employers and their workforce, thriving neighborhoods, a healthy environment, and a robust interconnected community.

We believe the goals of this LBFC study will provide the vital information needed for policymakers to make important decisions about how to expand and modernize mass transit options for underserved areas, including how to best direct resources, prioritize projects, support economic growth, and address workforce challenges in rural communities.

The PA Chamber supported this resolution (CLICK HERE for their memo), which now goes to the full House.

Pathways to Employment for Incarcerated People (H.B. 1042; Nelson)

The House Judiciary Committee voted along party lines (14-12) to advance House Bill 1042 last Monday.

This legislation would allow people who complete educational and vocational programs while incarcerated to have accelerated parole eligibility consideration. Additionally, this legislation would assist individuals in obtaining licensing post-release by counting educational credits against the waiting time for license eligibility.

Considering the Commonwealth’s ongoing workforce crisis, the PA Chamber understands the need to expand the pool of available workers and close the skills gap. By granting incarcerated individuals an opportunity for early release by participating in educational and vocational training, we ensure they are equipped with the skills necessary to gain meaningful employment upon reintegration into society and help businesses fill open positions.

The PA Chamber supported this legislation (CLICK HERE for their memo), which now goes to the full House.

PASS Scholarships (S.B. 10; J. Ward)

The Senate Education Committee voted 8-3 to advance Senate Bill 10 last Tuesday.

This legislation would establish the Pennsylvania Award for Student Success (PASS) scholarship program. Under this legislation, parents with children in grades K-12 who reside within the attendance area of a district school in the bottom 15 percent of performance metrics based on state testing would be eligible to receive a scholarship. PASS scholarships can only be used for education expenses associated with the new education instruction.

S.B. 10 empowers families to choose the best educational path for their children, regardless of zip code or income. Expanding school choice strengthens Pennsylvania’s future workforce by ensuring every student has access to a quality education that meets their unique needs.

The PA Chamber supported this legislation (CLICK HERE for their memo), which now goes to the full Senate.

 House Approves Working Pennsylvanians Tax Credit with Broad Bipartisan Support

A proposal to create a new refundable tax credit for lower-income working Pennsylvanians passed the state House of Representatives last Tuesday in a 185–15 vote, with strong bipartisan support.

House Bill 820, sponsored by Rep. Christina Sappey (D-Chester), would establish the Working Pennsylvanians Tax Credit — a state-level earned income tax credit (EITC) equal to 30 percent of the federal EITC. The credit would be refundable, meaning taxpayers would receive the full value even if it exceeds their state tax liability.

This bill is aimed at helping households that are working but still struggling to meet basic needs and could also encourage employment. According to the bill’s co-sponsorship memorandum, if the program had been in place last year, the average qualifying household would have received about $650.

The legislation is part of a broader conversation about how to support low- and moderate-income residents and will likely be part of negotiations ahead of the 2025–26 state budget. Supporters also point to potential long-term economic benefits, citing analysis suggesting the credit could stimulate growth and reduce demand for public assistance.

The bill now awaits consideration in the Senate.

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Founded in 1916, the Pennsylvania Chamber of Business and Industry is the state's largest broad-based business association, with its membership comprising businesses of all sizes and across all industry sectors. The PA Chamber is The Statewide Voice of BusinessTM.

Pennsylvania Primary Election is May 20

May 14, 2025

Pennsylvania Primary Election is May 20

The 2025 PA Primary election is less than one week away, and this message is your friendly reminder and guide for finding resources.

Primary Elections in PA

In a primary election, Democrat and Republican voters select the candidates that they want to represent their parties during the November general election.  In a “closed” primary (which is what Pennsylvania has), Republican voters can vote only for Republican candidates, and Democratic voters can vote only for Democratic candidates.  While voting in a primary election for party nominees is limited to only voters registered as Democratic or Republican, all registered voters can vote in a primary election if the ballot includes a constitutional amendment question, a ballot question, or a special election in their district.

Find Your Polling Place

To find your local polling place, visit the Department of State website here.  Polls are open on election day from 7:00 A.M. to 8:00 P.M.  If you are in line by 8:00 P.M., you can vote.  When you arrive, you’ll check in with poll workers.

Find A Sample Ballot Before You Go

The Columbia and Montour County elections offices do a fantastic job of getting information out about ballots before election day.  If you’d like to see a sample ballot specific to your party and your municipality, they’re available online now!  Use the links below to find your sample ballot:

Access Montour County sample ballot

Access Columbia County sample ballot

What to Expect: What Seats are on the Ballot?

Based on your municipality, you’ll vote for a variation of the following seats on May 20.  If the below seat has a link, it will redirect to a definition of the seat on Ballotpedia.

  1. Judge of the Superior Court
  2. Judge of the Commonwealth Court
  3. Judge of the Court of Common Pleas, 26th Judicial District
  4. Sheriff
  5. School Director
  6. Mayor
  7. Council Member
  8. Township Auditor
  9. Township Supervisor
  10. Township Tax Collector
  11. Judge of Election
  12. Inspector of Election

Candidate Interviews

Recently, PCN, a 501(c)(3) nonprofit television networking which covers PA politics and policy, has hosted interviews with the candidates from both parties for the offices of Judge of the Superior Court and Judge of the Commonwealth Court.  These interviews can be viewed here via YouTube.

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The Columbia Montour Chamber of Commerce is a 501(c)(6) not for profit organization which advocates on behalf of its members in support of vibrant and sustainable communities.  The Chamber does not endorse candidates for office.

Why Your Team Isn’t Getting It (Even When You Think You’re Crystal Clear)

May 14, 2025

Why Your Team Isn’t Getting It (Even When You Think You’re Crystal Clear)

  • Many leaders mistake communication for clarity—assuming once it’s said, it’s understood.

  • Misalignment often stems from inconsistent messaging, assumptions, and cultural "static."

  • True clarity requires shared understanding, structured communication, and leadership presence.

  • Clear communication systems—not just repeated messages—drive alignment and trust.

 615 words ~ 3 min. read

You’ve said it in a meeting, sent it in an email, and even dropped it into a slide deck. The message seemed clear: here’s the direction, here’s what matters, and here’s how we’ll get there.

So why does your team still seem misaligned?

This is one of the most persistent frustrations for leaders. Not because they aren’t communicating, but because they believe they are doing it well—and often, they are. The words are clear. The logic is sound. The intent is positive. But the outcome doesn’t match. Team members are unclear on priorities. Execution falters. Morale dips. And the leader wonders: what am I missing?

The answer isn’t more communication. It’s deeper clarity.

The Illusion of Communication

Most breakdowns in alignment are not due to a lack of effort, but due to a false sense of completion. Leaders assume that once something is said, it’s been heard. That if it’s repeated, it’s been understood. And if no one asks questions, it must mean everyone’s on board.

But communication isn’t a one-way act. It’s a shared experience—subject to the filters, biases, emotions, and workload of every individual on the receiving end.

In many teams, what derails clarity isn't confusion, but collision: between different versions of the message, between unspoken assumptions, and between what’s emphasized and what’s actually practiced. When team members sense these gaps, they fill them with their own interpretations. That’s where misalignment begins.

Where Leaders Lose the Thread

There are some common patterns, though they may show up in subtle forms. A strategic shift is announced, but day-to-day processes remain unchanged. A new priority is introduced, but older metrics are still tracked more closely. A bold vision is shared, but frontline managers aren’t equipped to translate it into next steps.

Over time, these inconsistencies create what might be called “cultural static”—background noise that makes even the clearest message hard to tune into. In some organizations, this leads to paralysis. In others, it leads to fragmented execution, where everyone is moving—just not together.

What Clarity Actually Requires

Clarity isn’t just about reducing confusion. It’s about aligning interpretation. That means leaders must think not only about what they say, but how it’s heard. It’s less about repeating a message, and more about shaping a shared understanding.

This begins with structure. Communication that connects typically follows a clear arc: what’s happening, why it matters, what we’re doing, and how each person contributes. It continues with consistency—ensuring every leader and channel reinforces the same priorities. And it deepens with reflection—creating space for questions, doubts, and honest feedback.

Importantly, clarity requires presence. It’s not enough to deliver a message and move on. Teams need to see that their leaders are still in it, still listening, still reinforcing what matters. Without that, even the best message fades quickly.

The Leadership Opportunity

The good news? Most communication gaps aren’t permanent—they’re just unexamined. When leaders become more intentional about clarity, alignment becomes more natural. It starts to show up not only in what’s said, but in how people behave, how they decide, and how they lead one another.

At its best, communication isn’t a script—it’s a system. A shared rhythm that keeps everyone moving to the same beat, even as the tempo changes.

And clarity, done right, isn’t just about being understood. It’s about being believed, trusted, and followed.

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The Columbia Montour Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike.

NEW MEMBER HIGHLIGHT- Grey Medical Advocate LLC

May 8, 2025

NEW MEMBER HIGHLIGHT- Grey Medical Advocate LLC

Grey Medical Advocate LLC is your ally in navigating healthcare. Empowering individuals and families to confidently manage complex healthcare systems. Whether you're dealing with insurance denials, overwhelming medical bills, or the confusing processes of Medicaid or Social Security Disability, they are here to help. A few services include, Medical Billing Review, Medicaid Applications, Renewals, & Appeals, and Community Health Education.
Let Bette Grey, BA, RRT, CPFT and Grey Medical Advocate, LLC be your guide and advocate because no one should have to face the healthcare system alone. For more information, reach out to greymedicaladvocate@gmail.com or call (570)-204-3930.
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