Posts by tacrayton

President’s Message Captain’s Message: Argh, Me Hearties, the Treasure Map Be Ready Standing on the bow of me mighty office chair after weeks of navigatin’ through printers, proofs, and the dreaded ‘Whirlpool o’ Misspellings’, yer Chamber is shoutin’… “Hoist the sails!  We’ve done it!  Thar be a map to foller to treasure and glory!  Gather…

Congratulations to the Leadership Central Penn Class of 2025 On May 15th, we proudly celebrated the graduation of the latest Leadership Central Penn class—26 rising leaders representing a diverse range of businesses and organizations across our region. Over the past nine months, these individuals have dedicated themselves to personal and professional growth, gaining valuable insights…

Winning Back Lost Customers: Smart Strategies to Reignite Trust and Revenue Reacquiring a customer is up to 5x cheaper than landing a new one. Personalized communication and data-driven offers rebuild loyalty. Solving past issues signals integrity and earns second chances. Consistent follow-ups turn past silence into renewed revenue. A structured win-back strategy boosts long-term retention…

Last Week in the Legislature ~ 5.14.25 It was a busy week at the Capitol, with both the House and Senate in town for legislative session. Lawmakers advanced a wide range of proposals with significant implications for Pennsylvania employers — from major changes to employment law and benefits programs to sweeping new mandates and regulatory…

Pennsylvania Primary Election is May 20 The 2025 PA Primary election is less than one week away, and this message is your friendly reminder and guide for finding resources. Primary Elections in PA In a primary election, Democrat and Republican voters select the candidates that they want to represent their parties during the November general…

Why Your Team Isn’t Getting It (Even When You Think You’re Crystal Clear) Many leaders mistake communication for clarity—assuming once it’s said, it’s understood. Misalignment often stems from inconsistent messaging, assumptions, and cultural “static.” True clarity requires shared understanding, structured communication, and leadership presence. Clear communication systems—not just repeated messages—drive alignment and trust.  615 words…

The High Cost of Early Childhood Education Chris Berleth, President The Columbia Montour Chamber of Commerce At 4:45 am this morning, as I left home to head to the Capitol, with my kids still sleeping soundly (thankfully), and my wife starting to stir, no doubt at the smell of coffee. She’d be out the door…

The Senioritis Solution: Co-op Cures Columbia Montour County By: Amber Hughes, Intern of Communications and Marketing at the Chamber  As someone who participated in a Co-op program during high school, I can personally attest to the value of these experiences. Through my own Co-op placement, I gained professional skills, built connections with mentors, and acquired…