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Technology Advances Help Employees To Get More Value From Benefits

Since the widespread shift toward remote and hybrid work began a little over two years ago, a rapidly increasing number of employers have implemented and expanded their use of benefit administration technology.  And as the technologies involved have continued to advance, employees have enjoyed greater access to their employee benefit program information and administrative functionalities.

For many individuals working from home, there is less opportunity to learn about employee benefit details through in-person meetings, bulletin board postings and other more traditional means.  The benefit administration platforms remedy this by improving access to data, including detailed benefit descriptions, plan comparisons, cost illustrations, provider network information and prescription drug details and other decision-support tools, allowing workers to make more informed choices regarding benefit selections and changes.  The employer benefits as well since these same technology enhancements will allow human resource staff the ability to better perform their responsibilities from remote work locations and with less opportunity for human error.

Although these platforms have already been in use for some time by larger companies, the technology has now made its way down to small groups as well, eliminating obstacles for just about any company to employ digital benefit administration capabilities for the benefit of their employees.

The Columbia-Montour Chamber of Commerce offers its members access to My Benefit Advisor as a solution for employee benefits, including voluntary offerings. For more information about My Benefit Advisor, visit our website at or contact Stephen Lylo at (800) 377-3539.

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