Pennsylvania’s new unemployment benefits system is now online and accepting claims at benefits.uc.pa.gov.
The new unemployment system replaces a 40-year-old outdated mainframe that made filing for unemployment benefits complicated for users and processing benefits cumbersome for staff. The new system makes filing for benefits easier and faster for claimants. Staff will need less time to process claims, which is expected to help reduce the number of claimants waiting for their claim to be processed.
These changes will allow employers to:
• Receive important information and notices via a dashboard.
• View all notices of separations, dates of appeal hearings, and UC correspondence in real-time.
• Have greater oversight, faster response time, and better communication regarding changes in information.