- Plan Ahead: Extreme winter weather may cause delays in paratransit service, so please plan ahead and allow extra time for travel. This is especially important if you’re making a new trip or one you are not completely familiar with. If you need to update a standing ride or cancel a trip, call our Customer Call Center at 1-800-632-9063.
- Dress Warmly: Remember to dress for winter conditions. Vehicles will become cold during the loading and unloading process.
- Step Carefully: Bus floors and steps become slippery from snow & ice. Kick the snow from your shoes before stepping on board. Use the handrails and take your time. Always maintain three points of contact—one hand and two feet or two hands and one foot—when boarding the bus.
- Stay Informed: In case of inclement weather, rabbittransit may have delays. Sign up for Rider Alerts to receive an email or text message about unexpected service changes. Visit rabbittransit.org to sign up today.